Failure adding email accounts

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jeffkny
Posts: 3
Joined: Sat Mar 04, 2017 12:14 pm

Failure adding email accounts

Postby jeffkny » Sat Mar 04, 2017 12:28 pm

Good morning. I am using Xubuntu 16, with xfce, and Zimbra Desktop 7.2.5. I'm getting errors trying to add email accounts from Yahoo. I was able to add my Gmail account. I don't think the error is caused by the fact that I am using 7.2.5. While I realize there is an updated version of ZD, there are reasons for my use of downlevel version. Newer version will not run with 64bit java (either Oracle or OPENJDK), and I have a graphics editor that requires 64bit java jre. ZD 7.2.5 runs with the java version currently on my system. Error is here:

com.zimbra.common.soap.SoapFaultException: Unspecified error ExceptionId:com.zimbra.cs.util.yauth.AuthenticationException: Unspecified error ExceptionId:btpool0-4:1488629384973:cebed79ff1e2a7ae Code:yauth.GENERIC_ERROR at com.zimbra.cs.util.yauth.RawAuth.doGet(RawAuth.java:160) at com.zimbra.cs.util.yauth.RawAuth.getToken(RawAuth.java:83) at com.zimbra.cs.util.yauth.TokenStore.newToken(TokenStore.java:23) at com.zimbra.cs.util.yauth.MetadataTokenStore.newToken(MetadataTokenStore.java:62) at com.zimbra.cs.util.yauth.RawAuthManager.authenticate(RawAuthManager.java:41) at com.zimbra.cs.util.yauth.RawAuthManager$1.authenticate(RawAuthManager.java:74) at com.zimbra.cs.offline.YMailImapSync.newXYMEAuthenticator(YMailImapSync.java:56) at com.zimbra.cs.offline.YMailImapSync.connect(YMailImapSync.java:41) at com.zimbra.cs.datasource.imap.ImapSync.test(ImapSync.java:75) at com.zimbra.cs.offline.OfflineImport.test(OfflineImport.java:95) at com.zimbra.cs.offline.YMailImport.test(YMailImport.java:47) at com.zimbra.cs.datasource.DataSourceManager.test(DataSourceManager.java:209) at com.zimbra.cs.account.offline.OfflineProvisioning.testDataSource(OfflineProvisioning.java:745) at com.zimbra.cs.account.offline.OfflineProvisioning.createDataSourceAccount(OfflineProvisioning.java:835) at com.zimbra.cs.account.offline.OfflineProvisioning.createAccount(OfflineProvisioning.java:641) at com.zimbra.cs.service.admin.CreateAccount.handle(CreateAccount.java:64) at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:412) at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:287) at
~~~~~~~~~~~cut

and it continues down many more lines. Does anyone have any clues? I am not a programmer, but consider myself a seasoned Linux user.

Jeff


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