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Failure adding email accounts

Posted: Sat Mar 04, 2017 12:28 pm
by jeffkny
Good morning. I am using Xubuntu 16, with xfce, and Zimbra Desktop 7.2.5. I'm getting errors trying to add email accounts from Yahoo. I was able to add my Gmail account. I don't think the error is caused by the fact that I am using 7.2.5. While I realize there is an updated version of ZD, there are reasons for my use of downlevel version. Newer version will not run with 64bit java (either Oracle or OPENJDK), and I have a graphics editor that requires 64bit java jre. ZD 7.2.5 runs with the java version currently on my system. Error is here:

com.zimbra.common.soap.SoapFaultException: Unspecified error ExceptionId:com.zimbra.cs.util.yauth.AuthenticationException: Unspecified error ExceptionId:btpool0-4:1488629384973:cebed79ff1e2a7ae Code:yauth.GENERIC_ERROR at com.zimbra.cs.util.yauth.RawAuth.doGet( at com.zimbra.cs.util.yauth.RawAuth.getToken( at com.zimbra.cs.util.yauth.TokenStore.newToken( at com.zimbra.cs.util.yauth.MetadataTokenStore.newToken( at com.zimbra.cs.util.yauth.RawAuthManager.authenticate( at com.zimbra.cs.util.yauth.RawAuthManager$1.authenticate( at com.zimbra.cs.offline.YMailImapSync.newXYMEAuthenticator( at com.zimbra.cs.offline.YMailImapSync.connect( at com.zimbra.cs.datasource.imap.ImapSync.test( at com.zimbra.cs.offline.OfflineImport.test( at com.zimbra.cs.offline.YMailImport.test( at com.zimbra.cs.datasource.DataSourceManager.test( at com.zimbra.cs.account.offline.OfflineProvisioning.testDataSource( at com.zimbra.cs.account.offline.OfflineProvisioning.createDataSourceAccount( at com.zimbra.cs.account.offline.OfflineProvisioning.createAccount( at com.zimbra.cs.service.admin.CreateAccount.handle( at com.zimbra.soap.SoapEngine.dispatchRequest( at com.zimbra.soap.SoapEngine.dispatch( at

and it continues down many more lines. Does anyone have any clues? I am not a programmer, but consider myself a seasoned Linux user.