PDF Attachments crash ZD

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chads
Posts: 37
Joined: Sat Sep 13, 2014 1:26 am
ZCS/ZD Version: ZCS 8.7.0 ZD 7.2.7

PDF Attachments crash ZD

Postby chads » Tue Nov 07, 2017 5:23 pm

When I attempt to open or download a pdf attachment, Zimbra Desktop crashes and closes. It will work sometimes and crash others. I get the following in the debug.log file:

[1107/101808.851:ERROR:process_info.cc(631)] range at 0xfb134a200000000, size 0x1ca fully unreadable
[1107/101808.851:ERROR:process_info.cc(631)] range at 0xfb134c200000000, size 0x1ca fully unreadable
[1107/101808.851:ERROR:process_info.cc(631)] range at 0x0, size 0x1ca fully unreadable
[1107/101809.009:ERROR:http_transport_win.cc(170)] WinHttpCrackUrl: The URL does not use a recognized protocol (0x2ee6)
[1107/101817.478:WARNING:chrome_main_delegate.cc(569)] final extension:

I can't download or download/view the attachment through Zimbra Desktop. I am currently running version 7.3.1 GA (build 13063). Not sure if others have the same problem, but I will look into this.

It only recently started happening as well, within the past few weeks. But like I said, occassionally it will open the attachment and at other times it will crash.


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