Printer Etrror

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Steve Molnar
Posts: 1
Joined: Fri Nov 10, 2017 7:16 pm

Printer Etrror

Postby Steve Molnar » Fri Nov 10, 2017 7:29 pm

I have just installed zdesktop_7_3_1_ga_b13063_20170628044421_linux_x64 on my Debian v-9 platform. All went well with no warning or error messages,

However, when I attempt printing an email I get the following:

HTTP ERROR 500

Problem accessing /zimbra/h/printmessage. Reason:

PWC6033: Unable to compile class for JSP

PWC6197: An error occurred at line: 53 in the jsp file: /WEB-INF/tags/imginfo.tag
PWC6199: Generated servlet error:
The type java.lang.CharSequence cannot be resolved. It is indirectly referenced from required .class files

Caused by:

org.apache.jasper.JasperException: PWC6033: Unable to compile class for JSP

PWC6197: An error occurred at line: 53 in the jsp file: /WEB-INF/tags/imginfo.tag
PWC6199: Generated servlet error:
The type java.lang.CharSequence cannot be resolved. It is indirectly referenced from required .class files

As my only programming languages are FORTRAN and a very small amount of Python I have no idea as to the cause of the problem or its solution.

Assistance will be much appreciated.

Thanks in advance.


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L. Mark Stone
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Re: Printer Etrror

Postby L. Mark Stone » Fri Nov 10, 2017 8:35 pm

Sounds like your Desktop has the "What Next?" compiler instead of the "WatFor" compiler.... (Sorry! Not too many FORTRAN heads on this board...)

In all seriousness, there's a known bug report filed for this:
https://bugzilla.zimbra.com/show_bug.cgi?id=108321

I don't use ZD regularly but in servicing clients of ours who do, (and none of them are using true Debian for their Desktops...), we've found ZD is very sensitive to the flavor of Java you have installed. We've had the least number of issues using Oracle's JRE on other platforms; I'd start there and test. If that fixes it for you, please reply here and in the bugzilla.

FYI:
https://www.digitalocean.com/community/ ... n-debian-8
https://wiki.debian.org/JavaPackage

Hope that helps,
Mark
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