Failure communicating with remote server. Please try again later.

If Zimbra Desktop had a sync failure, it may have told you to post your error in this section.
chatzg
Posts: 1
Joined: Wed Jan 03, 2018 3:26 pm

Failure communicating with remote server. Please try again later.

Postby chatzg » Wed Jan 03, 2018 3:31 pm

After installed Zimbra Desktop and while the client was synchronizing with the Exchange Server I got the following message:

Debug message: Connection is closed

Exception:

com.zimbra.common.service.ServiceException: system failure: Folder sync failed
ExceptionId:sync-mbox-y.chatzipantazis@aluminco.com:1514993032524:495e4277452a6ebf
Code:service.FAILURE
at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:254)
at com.zimbra.cs.datasource.imap.ImapSync.importData(ImapSync.java:169)
at com.zimbra.cs.datasource.imap.ImapSync.importData(ImapSync.java:136)
at com.zimbra.cs.offline.OfflineImport.importData(OfflineImport.java:101)
at com.zimbra.cs.datasource.DataSourceManager.importData(DataSourceManager.java:317)
at com.zimbra.cs.datasource.DataSourceManager.importData(DataSourceManager.java:277)
at com.zimbra.cs.mailbox.DataSourceMailbox.syncAllLocalDataSources(DataSourceMailbox.java:410)
at com.zimbra.cs.mailbox.DataSourceMailbox.sync(DataSourceMailbox.java:449)
at com.zimbra.cs.mailbox.DataSourceMailbox.syncOnTimer(DataSourceMailbox.java:377)
at com.zimbra.cs.mailbox.SyncMailbox$1.run(SyncMailbox.java:279)
at java.util.TimerThread.mainLoop(Unknown Source)
at java.util.TimerThread.run(Unknown Source)
Caused by: com.zimbra.common.service.ServiceException: system failure: Synchronization of folder '/Inbox/Internal/Management/SW Lic' failed
ExceptionId:sync-mbox-y.chatzipantazis@aluminco.com:1514993032524:495e4277452a6ebf
Code:service.FAILURE
at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:254)
at com.zimbra.cs.datasource.imap.ImapSync.syncFailed(ImapSync.java:388)
at com.zimbra.cs.datasource.imap.ImapSync.syncMessages(ImapSync.java:329)
at com.zimbra.cs.datasource.imap.ImapSync.syncFolders(ImapSync.java:239)
at com.zimbra.cs.datasource.imap.ImapSync.importData(ImapSync.java:164)
... 10 more
Caused by: java.io.IOException: Connection is closed
at com.zimbra.cs.mailclient.imap.ImapConnection.sendRequest(ImapConnection.java:498)
at com.zimbra.cs.mailclient.imap.ImapRequest.send(ImapRequest.java:95)
at com.zimbra.cs.mailclient.imap.ImapRequest.sendCheckStatus(ImapRequest.java:111)
at com.zimbra.cs.mailclient.imap.ImapConnection.doSelectOrExamine(ImapConnection.java:205)
at com.zimbra.cs.mailclient.imap.ImapConnection.select(ImapConnection.java:192)
at com.zimbra.cs.datasource.imap.RemoteFolder.select(RemoteFolder.java:198)
at com.zimbra.cs.datasource.imap.ImapFolderSync.syncMessages(ImapFolderSync.java:269)
at com.zimbra.cs.datasource.imap.ImapSync.syncMessages(ImapSync.java:326)

It had synchronized about 1.1GB and stopped. Enviroment is Win 10 Pro.

Yiannis


Return to “Error Reports”

Who is online

Users browsing this forum: No registered users and 1 guest