Installation Problem

Need some help getting Zimbra Desktop set up and working?
Ju-Pao
Posts: 8
Joined: Fri Sep 12, 2014 10:31 pm

Installation Problem

Postby Ju-Pao » Tue Apr 17, 2007 8:32 pm

Linux ip-101.corp.emc.com.ph 2.6.12-12mdk #1 Fri Sep 9 18:15:22 CEST 2005 i686 Intel(R) Pentium(R) 4 CPU 2.26GHz unknown GNU/Linux


jjzhuang
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Joined: Fri Sep 12, 2014 10:24 pm

Installation Problem

Postby jjzhuang » Tue Apr 17, 2007 8:54 pm

It looks like this is a general Java VM on Linux problem. If you search for "Can't load IA 32-bit .so on a IA 32-bit platform" you will find the information. So far for Linux support we have only tested on Ubuntu x86 32bit.
However, this issue should not exist on Windows and Mac. Could you tell me what errors you are getting from your Windows and Mac installations?
SpEnTBoY
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Posts: 194
Joined: Fri Sep 12, 2014 10:28 pm

Installation Problem

Postby SpEnTBoY » Fri Apr 20, 2007 12:58 pm

Ok this might be solved OR old but here's what some testing has found with me and a few machines. First can you verify what version of java you have?
This is important ;-) make sure you are running REAL java and not the open source version!! if you have a symlink of /usr/bin/java that points to /etc/alternatives/java ... there is your problem for sure (I got the exact same errors you did when I tried the de-facto standard "java" provided by CentOS 4.4 which is actually



java version "1.4.2"

gij (GNU libgcj)


This will not work. Try running java -verion and post your output here.
Regards,

Lonny
ktk69
Posts: 2
Joined: Fri Sep 12, 2014 10:32 pm

Installation Problem

Postby ktk69 » Tue Apr 24, 2007 2:38 am

Dear SpEnTBoY/Lonny
I have encountered the same errors as member Ju-Pao while trying to install Zimbra Desktop.
I am on AMD Athlon XP /Ubuntu 6.06 LTS/Ubuntu, kernel 2.6.15-28-386/

256 MB Ram.
the java -version gives me the following output..


java -version

java version "1.4.2-02"

Java(TM) 2 Runtime Environment, Standard Edition (build Blackdown-1.4.2-02)

Java HotSpot(TM) Client VM (build Blackdown-1.4.2-02, mixed mode)

thanx in advance....
SpEnTBoY
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Installation Problem

Postby SpEnTBoY » Tue Apr 24, 2007 7:51 am

My suggestion is to go to java.sun.com and install java from there. I haven't had any luck with blackdown either ;)
Here is my output from java -version:


# java -version

java version "1.6.0_01"

Java(TM) SE Runtime Environment (build 1.6.0_01-b06)

Java HotSpot(TM) Client VM (build 1.6.0_01-b06, mixed mode, sharing)

gautam
Zimbra Employee
Zimbra Employee
Posts: 12
Joined: Fri Sep 12, 2014 10:18 pm

Installation Problem

Postby gautam » Wed Apr 25, 2007 5:44 am

Hi All,
I am able to use the Desktop succesfully on my windows box but on the linux one ... it doesnt startup at all.


[root@zdev init.d]# uname -a

Linux zdev 2.6.9-22.ELsmp #1 SMP Mon Sep 19 18:32:14 EDT 2005 i686 i686 i386 GNU/Linux

[root@zdev init.d]# java -version

java version "1.4.2"

gcj (GCC) 3.4.4 20050721 (Red Hat 3.4.4-2)

Copyright (C) 2004 Free Software Foundation, Inc.

This is free software; see the source for copying conditions. There is NO

warranty; not even for MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.


This is the error I get in the desktop.err file ....


810 [main] INFO org.mortbay.log - Started SslSocketConnector @ localhost:7634

810 [main] INFO org.mortbay.log - jetty-6.1.2rc1

1043 [main] INFO org.mortbay.log - No Transaction manager found - if your webapp requires one, please configure one.

log4j:WARN No appenders could be found for logger (zimbra.misc).

log4j:WARN Please initialize the log4j system properly.

Fatal error: terminating: Failed to loadLibrary(zimbra-native)

java.lang.UnsatisfiedLinkError: /opt/zdesktop/lib/libzimbra-native.so: Can't load IA 32-bit .so on a IA 32-bit platform

at java.lang.ClassLoader$NativeLibrary.load(Native Method)

at java.lang.ClassLoader.loadLibrary0(Unknown Source)

at java.lang.ClassLoader.loadLibrary(Unknown Source)

at java.lang.Runtime.loadLibrary0(Unknown Source)

at java.lang.System.loadLibrary(Unknown Source)


How do I proceed ?
Thanks,

Gautam
SpEnTBoY
Advanced member
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Posts: 194
Joined: Fri Sep 12, 2014 10:28 pm

Installation Problem

Postby SpEnTBoY » Wed Apr 25, 2007 8:55 am

You need to install REAL Java ;-)
look at you java line and see the perious posts.
regards,

Lonny
gautam
Zimbra Employee
Zimbra Employee
Posts: 12
Joined: Fri Sep 12, 2014 10:18 pm

Installation Problem

Postby gautam » Wed Apr 25, 2007 10:07 am

Thanks .. Didnt realize what I was trying with so many Os's and upgrades :o
SpEnTBoY
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Installation Problem

Postby SpEnTBoY » Wed Apr 25, 2007 10:57 am

[quote user="1344gautam"]Thanks .. Didnt realize what I was trying with so many Os's and upgrades :o[/QUOTE]
No big deal :) ... I did the same thing on a different machine after I posted ... then realized it was a different machine that didn't have java installed :D
Don't forget to make sure that the new path to your jre is exported too ;)
ktk69
Posts: 2
Joined: Fri Sep 12, 2014 10:32 pm

Installation Problem

Postby ktk69 » Thu Apr 26, 2007 12:58 am

Dear SpEnTBoY,
I managed to install java 1.6 via apt-get
This is the output of the java -version:
# java -version

java version "1.6.0"

Java(TM) SE Runtime Environment (build 1.6.0-b105)

Java HotSpot(TM) Client VM (build 1.6.0-b105, mixed mode, sharing)

But still zimbra desktop core service does'nt initialize... and exits with the following error:
# ./zdesktop_linux_x86_0_36.sh

Unpacking JRE ...

Preparing JRE ...

Starting Installer ...

/usr/share/themes/Clearlooks/gtk-2.0/gtkrc:49: Engine "clearlooks" is unsupported, ignoring

log4j:WARN No appenders could be found for logger (org.apache.commons.httpclient.HttpClient).

log4j:WARN Please initialize the log4j system properly.

Error: invoke Connection refused, server: localhost

#

1. Is there any problem with the log4j - i tried reinstalling it but the liblog4j-doc returns an error...
2. Zimbra does not clearly spell out all dependencies--- or minimum requriements...
any guidance will be highly appreciated..... thanx in advance...

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