False JRE error on install

Need some help getting Zimbra Desktop set up and working?
Phrede
Posts: 3
Joined: Thu May 19, 2016 3:05 pm

False JRE error on install

Postby Phrede » Thu May 19, 2016 3:28 pm

I have JRE 1.8 build 92 installed on my Win8.1 machine (Confirmed in Control Panel) but still get the error about the JRE requirement on install of Zimbra desktop client. I've attempted multiple times after cold re-boots and re-installation of Java. Ideas? Comments? Newbie error?


alex_rhys-hurn
Posts: 30
Joined: Sat Sep 13, 2014 12:50 am

Re: False JRE error on install

Postby alex_rhys-hurn » Fri May 20, 2016 7:23 pm

Hi.

I had something similar, and found a workaround. Try here: viewtopic.php?f=46&t=59552

Good luck.

Alex
PriteshGajjar
Zimbra Employee
Zimbra Employee
Posts: 310
Joined: Tue Mar 31, 2015 4:59 am

Re: False JRE error on install

Postby PriteshGajjar » Sat May 21, 2016 12:41 am

Please confirm bit size of both JRE and ZD. ZD 64 bit works with JRE-64 bit and 32-bit ZD works with 32-bit JRE.
Phrede
Posts: 3
Joined: Thu May 19, 2016 3:05 pm

Re: False JRE error on install

Postby Phrede » Sat May 21, 2016 2:16 am

jre-8u92-windows-x64.exe 59.1MB
zdesktop_7_2_7_ga_b12059_20150629060421_win64.msi 68.4MB
PriteshGajjar
Zimbra Employee
Zimbra Employee
Posts: 310
Joined: Tue Mar 31, 2015 4:59 am

Re: False JRE error on install

Postby PriteshGajjar » Tue Nov 22, 2016 9:55 am

This is correct combination. You can try new version of ZD https://files.zimbra.com/downloads/zdes ... _win64.msi.

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