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ZD fails to start with error "Unable to create anchor file"

Posted: Tue Jan 23, 2018 9:16 am
by hangout
This is on a Win10 64-bit laptop
ZD 64 bit installed OK with no complaints.
Attempted to start ZD and got the zimbra desktop service error "Unable to create anchor file". On clicking OK, I got the NW.js error
"This site cannot be reached
127.0.0.1 refused to connect .... ERR_CONNECTION_REFUSED"

Huh ? This is the loopback address !
The laptop was on the internet at the time (I was connected via a Teamviewer remote session) and the network config is simple and doesn't use a proxy.

Can someone tell me what is going on and how to fix this please?
cheers
Richard

Re: ZD fails to start with error "Unable to create anchor file"

Posted: Sat Jan 27, 2018 4:16 am
by NBBob
I have the identical problem running 7.3.1 on Win 10 Pro 64-bit. Any answers out there?