{Solved} Oracle Java Runtime error

Need some help getting Zimbra Desktop set up and working?
tjh1965
Posts: 5
Joined: Sat Sep 13, 2014 2:24 am

{Solved} Oracle Java Runtime error

Postby tjh1965 » Thu Mar 22, 2018 7:11 pm

I am unable to install Zimbra Desktop on my PC.

I have JAVA 9.0.4 (64-bit) installed on my PC that runs Windows 10 64-bit. I get the following error:

"Zimbra Destop (64-bit) requires Oracle Java Runtime Environment 1.6 (64-bit) or later."

With Java 9.0.4 installed shouldn't it work?


slicer101
Posts: 2
Joined: Thu Mar 29, 2018 2:09 pm

Re: Oracle Java Runtime error

Postby slicer101 » Thu Mar 29, 2018 2:16 pm

If your java -version does not report that the 64-Bit Server is not installed then your Zimbra install with fail.

I fixed this with a download and install of the offline installer for Java.

https://java.com/en/download/manual.jsp

I removed the version that installed via the web installer and then installed the offline version and the install went as expected.

#java -version
java version "1.8.0_161"
Java(TM) SE Runtime Environment (build 1.8.0_161-b12)
Java HotSpot(TM) 64-Bit Server VM (build 25.161-b12, mixed mode)
tjh1965
Posts: 5
Joined: Sat Sep 13, 2014 2:24 am

Re: Oracle Java Runtime error

Postby tjh1965 » Thu Mar 29, 2018 3:01 pm

Thank you. That did the trick for me as well.

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