Solved: Cannot provisoin my app using activesync on Zimbra

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pennybristow
Posts: 17
Joined: Thu Sep 10, 2020 4:45 pm

Solved: Cannot provisoin my app using activesync on Zimbra

Postby pennybristow » Wed Sep 23, 2020 4:00 pm

When configuring the COS for mobile devices, the section to add an application requires you to enter a hash of the application.

I have two questions

1) does this have to be updated everytime there is a new release of that mobile application
2) what format does the hash need to be there are tons of options and no documentation that I can find for Zimbra 9.


In addition I am unsure IF this is even my issue but we cannot provision my app against the zimbra server using activesync and it returns the following:

09-23 08:29:50.870: I/com.EXAMPLE.securesystems.net.SentinelRestService(17465): [NetworkCoroutinesPool-0] INFO - Sending POST request https://mail.EXAMPLE.dev/Microsoft-Serv ... PPLICATION on Connection{mail.EXAMPLE.dev:443, proxy=DIRECT hostAddress=mail.EXAMPLE.dev/209.135.219.###:443 cipherSuite=TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256 protocol=http/1.1}, headers: {Authorization=Basic c3luY2RvZy5kZXZccGVubnlAc3luY2RvZy5kZXY6U3luY0RvZzE=, User-Agent=SecureSystems 1.0.492, Connection=Keep-Alive, Host=mail.EXAMPLE.dev, X-MS-PolicyKey=, Accept-Language=en-us, Accept-Encoding=gzip, Content-Length=48, MS-ASProtocolVersion=14.1, Content-Type=application/vnd.ms-sync.wbxml}
09-23 08:29:51.006: I/com.EXAMPLE.securesystems.net.SentinelRestService(17465): [NetworkCoroutinesPool-0] INFO - Received response for https://mail.EXAMPLE.dev/Microsoft-Serv ... ureSystems in 135.1ms
09-23 08:29:51.009: D/com.EXAMPLE.securesystems.net.RelayRequest$a(17465): [NetworkCoroutinesPool-0] DEBUG - Finisherd loading of com.EXAMPLE.securesystems.net.request.activesync.z0
09-23 08:29:52.552: I/com.EXAMPLE.securesystems.ApplicationController(19820): [main] INFO - user launch MYINHOUSEAPPLICATION
09-23 08:29:52.555: I/com.EXAMPLE.securesystems.ApplicationController(19820): [main] INFO - isProfileOwnerApp: false
09-23 08:29:52.557: I/com.EXAMPLE.securesystems.ApplicationController(19820): [main] INFO - isDeviceOwnerApp: false
09-23 08:29:52.558: I/com.EXAMPLE.securesystems.ApplicationController(19820): [main] INFO - isProvisioningAllowed for profile: true
09-23 08:29:52.559: I/com.EXAMPLE.securesystems.ApplicationController(19820): [main] INFO - isProvisioningAllowed for device: false
Last edited by pennybristow on Thu Sep 24, 2020 5:59 pm, edited 1 time in total.


pennybristow
Posts: 17
Joined: Thu Sep 10, 2020 4:45 pm

Re: Cannot provisoin my app using activesync on Zimbra

Postby pennybristow » Thu Sep 24, 2020 5:59 pm

MDM has to be enabled if the Zimbra server using AS is to send policy data back to device. Problem solved thanks to support.

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