403 error on Zimbra's new Touch interface.

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NathanL
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Posts: 95
Joined: Sat Sep 13, 2014 12:23 am

403 error on Zimbra's new Touch interface.

Postby NathanL » Wed Aug 26, 2015 4:40 pm

I recently updated from ZCS 8.0.6 to 8.6.0P3.  Now all of my users, when attempting to hit webmail via their mobile browser, get a 403 forbidden on /zimbra/t.  If i hit /zimbra/m directly, they get the old mobile interface.  I cant seem to turn off touch, nor get this 403 error out of the way. 



Anyone have any suggestions?



Yes, i have a zimbra ticket open on this, just trying to explore other avenues.



NathanL
Advanced member
Advanced member
Posts: 95
Joined: Sat Sep 13, 2014 12:23 am

403 error on Zimbra's new Touch interface.

Postby NathanL » Wed Sep 02, 2015 8:03 am

I found the issue. It was related to an old /opt/zimbra/jetty/etc/zimbra.web.xml.in, this was in place due to our CAS mods. The file didnt get properly updated with our 8.6 upgrade, and the welcome page for touch was missing (along with a few other things).
jrauly
Posts: 1
Joined: Wed Aug 03, 2016 1:12 pm

Re: 403 error on Zimbra's new Touch interface.

Postby jrauly » Wed Aug 03, 2016 1:52 pm

Hello,

I'm facing the same issue.
Could you please detail what you did to solve the problem ?

Regards,
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jorgedlcruz
Zimbra Employee
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Joined: Thu May 22, 2014 4:47 pm

Re: 403 error on Zimbra's new Touch interface.

Postby jorgedlcruz » Wed Aug 03, 2016 8:31 pm

Hi guys,
Please check the next Wiki, where you can find the requirements, at license level, for the Touch Client

Best regards
Jorge de la Cruz https://jorgedelacruz.es
Technical Marketing Manager at Zimbra/Synacor https://www.zimbra.com/

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