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v.8.8.11 patch 2: Calenders items one hour behind for some items via Active sync

Posted: Wed Feb 06, 2019 9:21 am
by Erik-NA
Just installed patch 2 for Zimbra 8.8.11
Some Calenders items on Android Samsung Phone (Active sync) is now one hour behind. In the web gui and in Outlook (via ZCO) they are correct.

Have not yet found why only some items are affected.

Anybody else having this problem?

Re: v.8.8.11 patch 2: Calenders items one hour behind for some items via Active sync

Posted: Thu Feb 14, 2019 2:30 pm
by flo_klh
we have the same problem since 8.8.11 P2. I have created a support case but so far no solution.

Re: v.8.8.11 patch 2: Calenders items one hour behind for some items via Active sync

Posted: Fri Feb 15, 2019 11:57 am
by flo_klh
The support says it is a bug and it was forwarded to the development team.

Re: v.8.8.11 patch 2: Calenders items one hour behind for some items via Active sync

Posted: Mon Feb 25, 2019 4:05 pm
by fallucch
Hi,

It's possible to know when will be fixed? It's a big problem for my company.

Regards
Antonio.

Re: v.8.8.11 patch 2: Calenders items one hour behind for some items via Active sync

Posted: Tue Feb 26, 2019 10:49 am
by marcelk
Interesting. We have the same problem since 10 days, but we have Zimbra 8.8.10_GA_3745 (build 20181221070313). Maybe it is a problem with an update of the Samsung calendar software?

Re: v.8.8.11 patch 2: Calenders items one hour behind for some items via Active sync

Posted: Tue Feb 26, 2019 11:54 am
by flo_klh
no it is not only on Samsung. We have the same issue on a Sony and with Android Studio emulator. On a Motorola with LineageOS we have no problems.
we are using caldav (caldav free sync beta) as a workaround.

Unfortunately, I do not know when it will be fixed.

Re: v.8.8.11 patch 2: Calenders items one hour behind for some items via Active sync

Posted: Thu Mar 28, 2019 1:50 pm
by AlexR
We have the same issue on all our android devices, several manufacturers and android versions from 8.0, 8.1 to 9.0, with Google Calendar App and Samsung Calendar.

Is there no solution after 7 weeks ?

Re: v.8.8.11 patch 2: Calenders items one hour behind for some items via Active sync

Posted: Thu Mar 28, 2019 5:14 pm
by phoenix
AlexR wrote:Is there no solution after 7 weeks ?
As was mentioned earlier, this is a "bug" as reported by Zimbra Support and it's been passed to the developers. You're actually wastin g your time asking here as Zimbra do not generally comment on the status of bugs in these forums. If this problem bothers you then raise a support case and get some feedback from them.

Re: v.8.8.11 patch 2: Calenders items one hour behind for some items via Active sync

Posted: Fri Mar 29, 2019 7:56 am
by AlexR
Installing Patch 3 solves the problem.

https://wiki.zimbra.com/wiki/Zimbra_Releases/8.8.11/P3

Mobile:
Fixed appointment syncing between android devices and Zimbra account which previously shifted by 1 hour

It's confusing for a Zimbra newbie that the admin webinterface shows "no updates available" while there are patches that have to be installed manually. Now i know ...

Re: v.8.8.11 patch 2: Calenders items one hour behind for some items via Active sync

Posted: Fri Aug 23, 2019 7:05 am
by xavier10
flo_klh wrote:no it is not only on Samsung. We have the same issue on a Sony and with nox android emulator. On a Motorola with LineageOS we have no problems.
we are using caldav (caldav free sync beta) as a workaround

Unfortunately, I do not know when it will be fixed.

The problem is with every other device except Motorola