Error initializing Zimbra Talk zimlet on domain user

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DennisAyala
Posts: 4
Joined: Thu Sep 29, 2016 4:08 pm

Error initializing Zimbra Talk zimlet on domain user

Postby DennisAyala » Thu Sep 29, 2016 4:16 pm

I have Multi-server Setup.
I have multiple domains being a Zimbra Hosting Provider.
I installed Zimbra Talk to the letter.
I configured the Zimbra Talk Admin Zimlet fine.
I deployed the Zimbra Talk zimlet to both of my mailbox servers (they installed fine).
I enabled the zimlet to one domain for testing.

When I login wityh a user on that domain, I get an error from the Zimbra Talk Zimlet:

An error occurred while initializing the zimlet "biz_zcs_vnc_talk_zimlet". Please notify administrator.
SyntaxError: Unexpected token < in JSON at position 1

Also noticed that if I run the Prosody (update-prosody-conf) script file, I get some errors too:

zimbraDefaultDomainName: mydomain.net
updating domains in ini from ldap
updated Rosterfilter for Domain mydomain.net
./update-prosody-conf: line 141: [: missing `]'
updated Rosterfilter for Domain mydomain.com
./update-prosody-conf: line 141: [: missing `]'

I performed various tests such as connecting to the Zimbra Talk server usung: https://xmpp.mydomain.tld/http-bind and it responds:

It works! Now point your BOSH client to this URL to connect to Prosody.

I assume Prosody is working fine.

Any help will be appreciated.

Regards,

Dennis


tayyabrao
Posts: 8
Joined: Mon May 09, 2016 5:53 am

Re: Error initializing Zimbra Talk zimlet on domain user

Postby tayyabrao » Wed Oct 05, 2016 3:20 pm

same error here but single server environment, attached is the snapshot.

please help
dnzktlr
Posts: 3
Joined: Fri May 30, 2014 5:18 pm
Location: Turkey
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Re: Error initializing Zimbra Talk zimlet on domain user

Postby dnzktlr » Fri Oct 28, 2016 3:43 pm

we have the same error on our single server environment
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sensor
Posts: 37
Joined: Tue Apr 12, 2016 7:52 am

Re: Error initializing Zimbra Talk zimlet on domain user

Postby sensor » Mon Oct 31, 2016 7:07 am

Hi,

what you see is that for some call instead of the expected JSON value the backend returned some xml. This mostly happens when the zimbra proxy customization is not done correctly.
Please see https://wiki.zimbra.com/wiki/How_to_Ins ... y_settings

In addition - please restart the zimbra proxy after running zmproxyconfgen.

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