how to open a .doc attachment in zimbra desktop

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craigliu
Posts: 3
Joined: Thu Jul 13, 2017 4:19 pm

how to open a .doc attachment in zimbra desktop

Postby craigliu » Fri Aug 11, 2017 10:04 pm

In Zimbra desktop 7.3, when a email attachment is a .docx file. You click the attachment, it will popup a window to ask you to save it.

What do we do to make it when you click the .doc attachment, it'll open by MS word automatically? We use Zimbra 8.7 OpenSource.

I have tried SHIFT + f6, and read links at https://www.zimbra.com/desktop7/help/en ... hments.htm
https://mail.dslextreme.com/help/en_US/ ... ments_to...

But cannot find a solution. When I click the attachment, it always popup a "save as" windows.

Please help.


dzilupl
Posts: 18
Joined: Thu Jun 16, 2016 8:34 am

Re: how to open a .doc attachment in zimbra desktop

Postby dzilupl » Mon Aug 14, 2017 7:55 am

Unfortunatelly this is one of the biggest disadvantage in ZD from 7.3. Zimbra Developers changed framework to Google Chrome Node Web Kit and you can read here answer about opening attachements without saving them:

viewtopic.php?f=46&t=62477
PriteshGajjar
Zimbra Employee
Zimbra Employee
Posts: 310
Joined: Tue Mar 31, 2015 4:59 am

Re: how to open a .doc attachment in zimbra desktop

Postby PriteshGajjar » Mon Aug 14, 2017 8:17 am

With 7.3.1 when you click on attachment (file name), it will download and then file will be opened automatically.
craigliu
Posts: 3
Joined: Thu Jul 13, 2017 4:19 pm

Re: how to open a .doc attachment in zimbra desktop

Postby craigliu » Tue Aug 15, 2017 3:39 pm

Thanks for all responses. Very sad to know that Zimbra 7.3 cannot click-then-view .doc attachment.

After a .doc attachment is download, I still have to open it manually. It is not opened automatically. How to make it opened automaticaly after download?
PriteshGajjar
Zimbra Employee
Zimbra Employee
Posts: 310
Joined: Tue Mar 31, 2015 4:59 am

Re: how to open a .doc attachment in zimbra desktop

Postby PriteshGajjar » Wed Aug 16, 2017 4:46 am

Hi Craigliu,
I think you are using 7.3.0, can you download 7.3.1 from https://www.zimbra.com/downloads/zimbra-desktop/
craigliu
Posts: 3
Joined: Thu Jul 13, 2017 4:19 pm

Re: how to open a .doc attachment in zimbra desktop

Postby craigliu » Wed Aug 16, 2017 2:09 pm

Thanks. I'll try 7.3.1.

PriteshGajjar wrote:Hi Craigliu,
I think you are using 7.3.0, can you download 7.3.1 from https://www.zimbra.com/downloads/zimbra-desktop/

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