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how to open a .doc attachment in zimbra desktop

Posted: Fri Aug 11, 2017 10:04 pm
by craigliu
In Zimbra desktop 7.3, when a email attachment is a .docx file. You click the attachment, it will popup a window to ask you to save it.

What do we do to make it when you click the .doc attachment, it'll open by MS word automatically? We use Zimbra 8.7 OpenSource.

I have tried SHIFT + f6, and read links at https://www.zimbra.com/desktop7/help/en ... hments.htm
https://mail.dslextreme.com/help/en_US/ ... ments_to...

But cannot find a solution. When I click the attachment, it always popup a "save as" windows.

Please help.

Re: how to open a .doc attachment in zimbra desktop

Posted: Mon Aug 14, 2017 7:55 am
by dzilupl
Unfortunatelly this is one of the biggest disadvantage in ZD from 7.3. Zimbra Developers changed framework to Google Chrome Node Web Kit and you can read here answer about opening attachements without saving them:

viewtopic.php?f=46&t=62477

Re: how to open a .doc attachment in zimbra desktop

Posted: Mon Aug 14, 2017 8:17 am
by PriteshGajjar
With 7.3.1 when you click on attachment (file name), it will download and then file will be opened automatically.

Re: how to open a .doc attachment in zimbra desktop

Posted: Tue Aug 15, 2017 3:39 pm
by craigliu
Thanks for all responses. Very sad to know that Zimbra 7.3 cannot click-then-view .doc attachment.

After a .doc attachment is download, I still have to open it manually. It is not opened automatically. How to make it opened automaticaly after download?

Re: how to open a .doc attachment in zimbra desktop

Posted: Wed Aug 16, 2017 4:46 am
by PriteshGajjar
Hi Craigliu,
I think you are using 7.3.0, can you download 7.3.1 from https://www.zimbra.com/downloads/zimbra-desktop/

Re: how to open a .doc attachment in zimbra desktop

Posted: Wed Aug 16, 2017 2:09 pm
by craigliu
Thanks. I'll try 7.3.1.

PriteshGajjar wrote:Hi Craigliu,
I think you are using 7.3.0, can you download 7.3.1 from https://www.zimbra.com/downloads/zimbra-desktop/