Recover a deleted account

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mmantelclst
Posts: 3
Joined: Thu Nov 21, 2019 1:29 pm

Recover a deleted account

Postby mmantelclst » Thu Nov 21, 2019 1:32 pm

Hello,
I want to try the network edition of zimbra, for the backup-ng module.
I have one account, I send emails to this account, after that I delete the account and I try to recover it with :

Code: Select all

zxsuite backup doRestoreOnNewAccount test2@domain.tld test2@domain.tld last


The account is recreated but with nothing inside the inbox. I just have my sendbox correct. I don't understand why. There is something I miss there ?
Thank you a lot.


axslingr
Advanced member
Advanced member
Posts: 175
Joined: Sat Sep 13, 2014 2:20 am
ZCS/ZD Version: Release 8.8.11.GA.3737.UBUNTU16.64

Re: Recover a deleted account

Postby axslingr » Thu Nov 21, 2019 10:49 pm

I guess the obvious question is...did you do a backup after you sent the email before you deleted the account?

Lance
mmantelclst
Posts: 3
Joined: Thu Nov 21, 2019 1:29 pm

Re: Recover a deleted account

Postby mmantelclst » Fri Nov 22, 2019 8:38 am

It's not a RealTimeBackup ?
What I understand is when a item is created, is created also in the backup folder ( and compress etc...)
I try to execute the smartscan before delete my account, but that's not changing something.

I have success to restore my account with the last received mail only when i wait a long time before execute the deletion of the account.
Why i have to wait for the last emails to be in the backup ?

Thank you !
axslingr
Advanced member
Advanced member
Posts: 175
Joined: Sat Sep 13, 2014 2:20 am
ZCS/ZD Version: Release 8.8.11.GA.3737.UBUNTU16.64

Re: Recover a deleted account

Postby axslingr » Fri Nov 22, 2019 3:53 pm

You're correct, it is realtime. I just tested on my server and it works as expected. I created a test account, sent an email to it, deleted it immediately, restored and can see the test email I sent in the test account inbox.

Lance
mmantelclst
Posts: 3
Joined: Thu Nov 21, 2019 1:29 pm

Re: Recover a deleted account

Postby mmantelclst » Mon Nov 25, 2019 8:35 am

Very strange, I tried again like you ( create account -> send a email to it -> Delete it right after -> Restore the account with the GUI ) and i don't have the email sent.

Maybe it's just our test machine ...

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