[SOLVED] Contacts subfolders not syncing

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milauria
Posts: 46
Joined: Mon Aug 15, 2016 12:32 pm

[SOLVED] Contacts subfolders not syncing

Postby milauria » Sun Jul 09, 2017 10:43 am

I run Zimbra Mobile Plus and I noticed that Contacts subfolders do not sync with Outlook 2013, only the contacts in the main Contacts folder actually syncs.

Is it a known behaviour? I was hoping to be able to sync the shared contacts, which does not work, and contacts subfolders, which also does not work ... I am with Outlook 2013 and Activesync

Any hints to see if something is wrong with my installation ?


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jorgedlcruz
Zimbra Employee
Zimbra Employee
Posts: 2694
Joined: Thu May 22, 2014 4:47 pm

Re: Contacts subfolders not syncing

Postby jorgedlcruz » Sun Jul 09, 2017 10:56 am

Hello,
Have you followed the instructions to make it work?
https://blog.zimbra.com/2016/10/zimbra- ... ctivesync/

Best regards
Jorge de la Cruz https://jorgedelacruz.es
Technical Marketing Manager at Zimbra/Synacor https://www.zimbra.com/
milauria
Posts: 46
Joined: Mon Aug 15, 2016 12:32 pm

Re: [SOLVED] Contacts subfolders not syncing

Postby milauria » Mon Jul 10, 2017 1:56 am

Yes I followed the instructions and flagged in the zimlet to sync shared resources ...emails and calendars all works fine

Contacts does sync only the main folder and strange enough in the blog it does not say anything about "How to sync shared Contacts" ... On mobile all works fine, it's in Outlook where the trouble is

Where is it the limitation ?

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