ISSUE WITH ZIMBRA INSTALLATION

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pablo.quispe
Posts: 1
Joined: Fri Mar 31, 2017 8:09 pm

ISSUE WITH ZIMBRA INSTALLATION

Postby pablo.quispe » Fri Mar 31, 2017 8:16 pm

When I try to isntall zimbra (./install.sh) I had next message.

root@mail:~# cd zcs*
root@mail:~/zcs-8.6.0_GA_1153.UBUNTU14_64.20141215151116# ./install.sh

Operations logged to /tmp/install.log.3145
Checking for existing installation...
zimbra-ldap...NOT FOUND
zimbra-logger...NOT FOUND
zimbra-mta...NOT FOUND
zimbra-dnscache...NOT FOUND
zimbra-snmp...NOT FOUND
zimbra-store...NOT FOUND
zimbra-apache...NOT FOUND
zimbra-spell...NOT FOUND
zimbra-convertd...NOT FOUND
zimbra-memcached...NOT FOUND
zimbra-proxy...NOT FOUND
zimbra-archiving...NOT FOUND
zimbra-core...NOT FOUND


PLEASE READ THIS AGREEMENT CAREFULLY BEFORE USING THE SOFTWARE.
ZIMBRA, INC. ("ZIMBRA") WILL ONLY LICENSE THIS SOFTWARE TO YOU IF YOU
FIRST ACCEPT THE TERMS OF THIS AGREEMENT. BY DOWNLOADING OR INSTALLING
THE SOFTWARE, OR USING THE PRODUCT, YOU ARE CONSENTING TO BE BOUND BY
THIS AGREEMENT. IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS
AGREEMENT, THEN DO NOT DOWNLOAD, INSTALL OR USE THE PRODUCT.

License Terms for the Zimbra Collaboration Suite:
http://www.zimbra.com/license/zimbra-pu ... a-2-5.html



Do you agree with the terms of the software license agreement? [N] y



Checking for prerequisites...
FOUND: NPTL
FOUND: sudo-1.8.9p5-1ubuntu1.3
FOUND: libidn11-1.28-1ubuntu2.1
MISSING: libgmp3c2
FOUND: libstdc++6-4.8.4-2ubuntu1~14.04.3

Checking for suggested prerequisites...

###ERROR###

One or more prerequisite packages are missing.
Please install them before running this installer.

Installation cancelled.

root@mail:~/zcs-8.6.0_GA_1153.UBUNTU14_64.20141215151116#


Please your help as soon as possible.


User avatar
L. Mark Stone
Elite member
Elite member
Posts: 1538
Joined: Wed Oct 09, 2013 11:35 am
Location: Portland, Maine
ZCS/ZD Version: 8.6.0 Patch 8
Contact:

Re: ISSUE WITH ZIMBRA INSTALLATION

Postby L. Mark Stone » Fri Mar 31, 2017 8:57 pm

Hi Pablo,

Welcome to the forums!

You'll need to install libgmp3c2 first, and then rerun the zimbra installer.

I believe the command is "apt-get install libgmp10"

Hope that helps,
Mark
________________________________________________
L. Mark Stone, General Manager
reliable networks, a Division of OTT Communications
HIPAA-Compliant Zimbra Hosting Provider since 2006 http://www.reliablenetworks.com
Zeta Alliancehttp://www.zetalliance.org/
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jorgedlcruz
Zimbra Employee
Zimbra Employee
Posts: 2535
Joined: Thu May 22, 2014 4:47 pm

Re: ISSUE WITH ZIMBRA INSTALLATION

Postby jorgedlcruz » Mon May 22, 2017 8:06 pm

pablo.quispe wrote:When I try to isntall zimbra (./install.sh) I had next message.

root@mail:~# cd zcs*
root@mail:~/zcs-8.6.0_GA_1153.UBUNTU14_64.20141215151116# ./install.sh

Operations logged to /tmp/install.log.3145
Checking for existing installation...
zimbra-ldap...NOT FOUND
zimbra-logger...NOT FOUND
zimbra-mta...NOT FOUND
zimbra-dnscache...NOT FOUND
zimbra-snmp...NOT FOUND
zimbra-store...NOT FOUND
zimbra-apache...NOT FOUND
zimbra-spell...NOT FOUND
zimbra-convertd...NOT FOUND
zimbra-memcached...NOT FOUND
zimbra-proxy...NOT FOUND
zimbra-archiving...NOT FOUND
zimbra-core...NOT FOUND


PLEASE READ THIS AGREEMENT CAREFULLY BEFORE USING THE SOFTWARE.
ZIMBRA, INC. ("ZIMBRA") WILL ONLY LICENSE THIS SOFTWARE TO YOU IF YOU
FIRST ACCEPT THE TERMS OF THIS AGREEMENT. BY DOWNLOADING OR INSTALLING
THE SOFTWARE, OR USING THE PRODUCT, YOU ARE CONSENTING TO BE BOUND BY
THIS AGREEMENT. IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS
AGREEMENT, THEN DO NOT DOWNLOAD, INSTALL OR USE THE PRODUCT.

License Terms for the Zimbra Collaboration Suite:
http://www.zimbra.com/license/zimbra-pu ... a-2-5.html



Do you agree with the terms of the software license agreement? [N] y



Checking for prerequisites...
FOUND: NPTL
FOUND: sudo-1.8.9p5-1ubuntu1.3
FOUND: libidn11-1.28-1ubuntu2.1
MISSING: libgmp3c2
FOUND: libstdc++6-4.8.4-2ubuntu1~14.04.3

Checking for suggested prerequisites...

###ERROR###

One or more prerequisite packages are missing.
Please install them before running this installer.

Installation cancelled.

root@mail:~/zcs-8.6.0_GA_1153.UBUNTU14_64.20141215151116#


Please your help as soon as possible.


Hello, try the next Wiki, it has the steps for all Operating systems, also I recommend you to install 8.7.x instead if 8.6, you will not face this issue.

Best regards
Jorge de la Cruz https://jorgedelacruz.es
Technical Marketing Marketing Manager at Zimbra/Synacor https://www.zimbra.com/
ehernandez
Posts: 1
Joined: Wed May 24, 2017 6:09 pm

Re: ISSUE WITH ZIMBRA INSTALLATION

Postby ehernandez » Wed May 24, 2017 9:08 pm

tengo el mismo problema y ya hice todos los pasos que ustedes me indican y me sigue dando el mismo error
User avatar
jorgedlcruz
Zimbra Employee
Zimbra Employee
Posts: 2535
Joined: Thu May 22, 2014 4:47 pm

Re: ISSUE WITH ZIMBRA INSTALLATION

Postby jorgedlcruz » Wed Jun 14, 2017 12:58 pm

ehernandez wrote:tengo el mismo problema y ya hice todos los pasos que ustedes me indican y me sigue dando el mismo error

Mismo problema, misma solucion:

Un saludo
Jorge de la Cruz https://jorgedelacruz.es
Technical Marketing Marketing Manager at Zimbra/Synacor https://www.zimbra.com/

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