Chat error on load

[PavanLinux]

Same issue with 8.8.15 p1,p2,p3,p4,p5 and p6 as well. showing error for chat when it's login user or admin console. Chat is not working...

[PavanLinux]

Please follow below step to work chat zimlet for Zimbra Chat

# mv /opt/zimbra/lib/ext/openchat/zal.jar /tmp
# cp -rp /opt/zimbra/lib/ext/zimbradrive/zal.jar /opt/zimbra/lib/ext/openchat/zal.jar
# su - zimbra
$ zmmailboxdctl restart

Thank you!

[fayaz]

hi ALL

i have fixed this issue via mention below step . its perfectly work for me.


# mv /opt/zimbra/lib/ext/openchat/zal.jar /tmp
# cp -rp /opt/zimbra/lib/ext/zimbradrive/zal.jar /opt/zimbra/lib/ext/openchat/zal.jar
# su - zimbra
$ zmmailboxdctl restart


please let me know once you fixed it.

[zrustam80]

hi ALL

i have fixed this issue via mention below step . its perfectly work for me.


# mv /opt/zimbra/lib/ext/openchat/zal.jar /tmp
# cp -rp /opt/zimbra/lib/ext/zimbradrive/zal.jar /opt/zimbra/lib/ext/openchat/zal.jar
# su - zimbra
$ zmmailboxdctl restart


please let me know once you fixed it.

In my case, these steps will not work, since I do not have diskdrive installed

Code: Select all

[root@mail ext]# ls -l /opt/zimbra/lib/ext/*/zal.jar
-rwxr-xr-x 1 root root 1254989 июн  4  2019 /opt/zimbra/lib/ext/openchat/zal.jar
[root@mail ext]#


Are there other solutions without installing diskdrive?

[dfreddie]

In my case, these steps will not work, since I do not have diskdrive installed

Code: Select all

[root@mail ext]# ls -l /opt/zimbra/lib/ext/*/zal.jar
-rwxr-xr-x 1 root root 1254989 июн  4  2019 /opt/zimbra/lib/ext/openchat/zal.jar
[root@mail ext]#


Are there other solutions without installing diskdrive?

I think you may install zimbra-drive, copy zal.jar and then uninstall zimbra-drive ...

[allende8807]

After upgrade from 8.8.15_P4 to 8.8.15_P6 issued this error wit zimbra chat.
I found a solution here:
viewtopic.php?f=15&t=67565

[davidkillingsworth]

hi ALL

i have fixed this issue via mention below step . its perfectly work for me.


# mv /opt/zimbra/lib/ext/openchat/zal.jar /tmp
# cp -rp /opt/zimbra/lib/ext/zimbradrive/zal.jar /opt/zimbra/lib/ext/openchat/zal.jar
# su - zimbra
$ zmmailboxdctl restart


please let me know once you fixed it.

In my case, these steps will not work, since I do not have diskdrive installed

Code: Select all

[root@mail ext]# ls -l /opt/zimbra/lib/ext/*/zal.jar
-rwxr-xr-x 1 root root 1254989 июн  4  2019 /opt/zimbra/lib/ext/openchat/zal.jar
[root@mail ext]#


Are there other solutions without installing diskdrive?

Yes I'm getting the same. This does not work if you don't have zimbra drive installed.

Code: Select all

david@zimbra:~$ cp -rp /opt/zimbra/lib/ext/zimbradrive/zal.jar /opt/zimbra/lib/ext/openchat/zal.jar
cp: cannot stat ‘/opt/zimbra/lib/ext/zimbradrive/zal.jar’: No such file or directory

[thunder04]

Found this which resolved the issue I was having with Chat when testing an upgrade from 8.8.7 to 8.8.15. However, does anyone know what happened to the Chat history?

On my 8.8.7 production server, there is a Chat folder directly under Inbox in the Mail Folders list.

On my 8.8.15 test server (which is a clone of production upgraded to 8.8.15), this folder does not show.

[davidkillingsworth]

Does anybody have any more of an update on this or were able to resolve it with Zimbra support?

I consider this a major upgrade bug and it's a real shame that there hasn't been any hotfix for this. The functionality is totally broken if you don't already also have diskdrive feature also installed to copy the .jar from.