Chat error on load

All around Zimbra Chat, give us your feedback, questions and ideas
PavanLinux
Posts: 7
Joined: Sun Jul 07, 2019 11:59 am

Re: Chat error on load

Postby PavanLinux » Fri Jan 17, 2020 7:46 am

Same issue with 8.8.15 p1,p2,p3,p4,p5 and p6 as well. showing error for chat when it's login user or admin console. Chat is not working...


PavanLinux
Posts: 7
Joined: Sun Jul 07, 2019 11:59 am

Re: Chat error on load

Postby PavanLinux » Fri Jan 17, 2020 8:40 am

Please follow below step to work chat zimlet for Zimbra Chat

# mv /opt/zimbra/lib/ext/openchat/zal.jar /tmp
# cp -rp /opt/zimbra/lib/ext/zimbradrive/zal.jar /opt/zimbra/lib/ext/openchat/zal.jar
# su - zimbra
$ zmmailboxdctl restart

Thank you!
fayaz
Advanced member
Advanced member
Posts: 65
Joined: Thu Dec 27, 2018 7:53 am

Re: Chat error on load

Postby fayaz » Mon Jan 20, 2020 2:45 pm

hi ALL

i have fixed this issue via mention below step . its perfectly work for me.


# mv /opt/zimbra/lib/ext/openchat/zal.jar /tmp
# cp -rp /opt/zimbra/lib/ext/zimbradrive/zal.jar /opt/zimbra/lib/ext/openchat/zal.jar
# su - zimbra
$ zmmailboxdctl restart


please let me know once you fixed it.
zrustam80
Posts: 6
Joined: Sun Sep 22, 2019 3:00 pm

Re: Chat error on load

Postby zrustam80 » Tue Jan 21, 2020 6:57 pm

fayaz wrote:hi ALL

i have fixed this issue via mention below step . its perfectly work for me.


# mv /opt/zimbra/lib/ext/openchat/zal.jar /tmp
# cp -rp /opt/zimbra/lib/ext/zimbradrive/zal.jar /opt/zimbra/lib/ext/openchat/zal.jar
# su - zimbra
$ zmmailboxdctl restart


please let me know once you fixed it.



In my case, these steps will not work, since I do not have diskdrive installed

Code: Select all

[root@mail ext]# ls -l /opt/zimbra/lib/ext/*/zal.jar
-rwxr-xr-x 1 root root 1254989 июн  4  2019 /opt/zimbra/lib/ext/openchat/zal.jar
[root@mail ext]#


Are there other solutions without installing diskdrive?
dfreddie
Posts: 19
Joined: Sat Sep 13, 2014 12:24 am

Re: Chat error on load

Postby dfreddie » Tue Jan 21, 2020 7:38 pm

In my case, these steps will not work, since I do not have diskdrive installed

Code: Select all

[root@mail ext]# ls -l /opt/zimbra/lib/ext/*/zal.jar
-rwxr-xr-x 1 root root 1254989 июн  4  2019 /opt/zimbra/lib/ext/openchat/zal.jar
[root@mail ext]#


Are there other solutions without installing diskdrive?


I think you may install zimbra-drive, copy zal.jar and then uninstall zimbra-drive ...
allende8807
Posts: 3
Joined: Fri Mar 23, 2018 3:14 pm

Re: Chat error on load

Postby allende8807 » Sat Feb 01, 2020 8:17 pm

After upgrade from 8.8.15_P4 to 8.8.15_P6 issued this error wit zimbra chat.
I found a solution here:
viewtopic.php?f=15&t=67565
davidkillingsworth
Outstanding Member
Outstanding Member
Posts: 220
Joined: Sat Sep 13, 2014 2:26 am
ZCS/ZD Version: 8.8.15.GA.3829.UBUNTU14.64 -Patch 1

Re: Chat error on load

Postby davidkillingsworth » Tue Feb 25, 2020 7:16 pm

zrustam80 wrote:
fayaz wrote:hi ALL

i have fixed this issue via mention below step . its perfectly work for me.


# mv /opt/zimbra/lib/ext/openchat/zal.jar /tmp
# cp -rp /opt/zimbra/lib/ext/zimbradrive/zal.jar /opt/zimbra/lib/ext/openchat/zal.jar
# su - zimbra
$ zmmailboxdctl restart


please let me know once you fixed it.



In my case, these steps will not work, since I do not have diskdrive installed

Code: Select all

[root@mail ext]# ls -l /opt/zimbra/lib/ext/*/zal.jar
-rwxr-xr-x 1 root root 1254989 июн  4  2019 /opt/zimbra/lib/ext/openchat/zal.jar
[root@mail ext]#


Are there other solutions without installing diskdrive?


Yes I'm getting the same. This does not work if you don't have zimbra drive installed.

Code: Select all

david@zimbra:~$ cp -rp /opt/zimbra/lib/ext/zimbradrive/zal.jar /opt/zimbra/lib/ext/openchat/zal.jar
cp: cannot stat ‘/opt/zimbra/lib/ext/zimbradrive/zal.jar’: No such file or directory
thunder04
Posts: 5
Joined: Tue Oct 18, 2016 6:51 pm

Re: Chat error on load

Postby thunder04 » Fri Mar 06, 2020 8:47 pm

Found this which resolved the issue I was having with Chat when testing an upgrade from 8.8.7 to 8.8.15. However, does anyone know what happened to the Chat history?

On my 8.8.7 production server, there is a Chat folder directly under Inbox in the Mail Folders list.

On my 8.8.15 test server (which is a clone of production upgraded to 8.8.15), this folder does not show.
davidkillingsworth
Outstanding Member
Outstanding Member
Posts: 220
Joined: Sat Sep 13, 2014 2:26 am
ZCS/ZD Version: 8.8.15.GA.3829.UBUNTU14.64 -Patch 1

Re: Chat error on load

Postby davidkillingsworth » Mon Mar 09, 2020 1:22 pm

Does anybody have any more of an update on this or were able to resolve it with Zimbra support?

I consider this a major upgrade bug and it's a real shame that there hasn't been any hotfix for this. The functionality is totally broken if you don't already also have diskdrive feature also installed to copy the .jar from.

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