Are we planning to restore the zimbra forums?

Whether you are a current user, former user, a Zimbra employee, or anyone with experience using any of our products, we welcome your feedback. Please include a specific product name and version when relevant.
timgman
Posts: 15
Joined: Mon Sep 08, 2014 9:57 am

Are we planning to restore the zimbra forums?

Postby timgman » Mon Sep 08, 2014 10:23 am

There's a walth of information on the zimbra forums.


Did I miss the migration to this format?


I'm a paying NE customer and have been for a decade.


I'm not one to complain but where's my support?




yellowhousejake
Advanced member
Advanced member
Posts: 60
Joined: Tue Sep 09, 2014 9:57 am
ZCS/ZD Version: Release 8.8.9.GA.3019.UBUNTU16.64

Are we planning to restore the zimbra forums?

Postby yellowhousejake » Tue Sep 09, 2014 10:04 am

I have questions unanswered on the old forum. I also need to backup about three feet to read the new forum.
timgman
Posts: 15
Joined: Mon Sep 08, 2014 9:57 am

Are we planning to restore the zimbra forums?

Postby timgman » Tue Sep 09, 2014 10:12 am

I hate to complain but if we are marketing collaboration software that's great. .

You should however, offer the old forum as a resource on the interim to assist us in our duties.

It will take years to re-populate the data and build the knowledge.
yellowhousejake
Advanced member
Advanced member
Posts: 60
Joined: Tue Sep 09, 2014 9:57 am
ZCS/ZD Version: Release 8.8.9.GA.3019.UBUNTU16.64

Are we planning to restore the zimbra forums?

Postby yellowhousejake » Tue Sep 09, 2014 10:25 am

AHHHH! Make it stop. Why are all the CSS windows popping up? I just want solutions, not the facebook experience. Please, ASCCI text and no ajax. If the new web client is going to be like this, we may have made a mistake with Zimbra.



DAve
timgman
Posts: 15
Joined: Mon Sep 08, 2014 9:57 am

Are we planning to restore the zimbra forums?

Postby timgman » Tue Sep 09, 2014 10:30 am

Agreed. The software needs to be supported in a professional manner.. not a mickey mouse / facebook / #tweet land
tim@somethingcool.com
Posts: 4
Joined: Tue Aug 05, 2014 4:21 pm

Are we planning to restore the zimbra forums?

Postby tim@somethingcool.com » Tue Sep 09, 2014 11:36 am

I need help... and I can't get to the zimbra forums and my clients are unhappy with my inability to find them answers they need.



This is terrible... and I've been a NA partner for a decade and we've been through some changes, but none this bad. I can't make tickets with support for every little thing that I used to be able to just search the forums for.



Zimbra forums.. PLEASE.
timgman
Posts: 15
Joined: Mon Sep 08, 2014 9:57 am

Are we planning to restore the zimbra forums?

Postby timgman » Wed Sep 10, 2014 10:13 am

This is a mission critical application for my company and I have questions that need answers:(
tim@somethingcool.com
Posts: 4
Joined: Tue Aug 05, 2014 4:21 pm

Are we planning to restore the zimbra forums?

Postby tim@somethingcool.com » Wed Sep 10, 2014 11:16 am

Yep.. I'm in middle of a migration from 32 bit to 64bit for a financial client that cannot be down for any length of time.. this isn't inspiring confidence in me. It really helps to have access to the forum to find how others have addressed the problems I will certainly encounter.
timgman
Posts: 15
Joined: Mon Sep 08, 2014 9:57 am

Are we planning to restore the zimbra forums?

Postby timgman » Wed Sep 10, 2014 11:21 am

I'd highly recommend the zextra suite.. I migrated a fairly large server recently with much success using their product.

But YES I agree!! the forums are a wealth of information and we simply need them.

I feel that I'm running an unsupported product right now.
Ace Suares 2
Posts: 7
Joined: Wed Sep 10, 2014 8:13 pm

Are we planning to restore the zimbra forums?

Postby Ace Suares 2 » Wed Sep 10, 2014 8:21 pm

Yeah the old forums where also neatly divided in relevant areas and topics.

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