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Are we planning to restore the zimbra forums?

Posted: Mon Sep 08, 2014 10:23 am
by timgman

There's a walth of information on the zimbra forums.


Did I miss the migration to this format?


I'm a paying NE customer and have been for a decade.


I'm not one to complain but where's my support?



Are we planning to restore the zimbra forums?

Posted: Tue Sep 09, 2014 10:04 am
by yellowhousejake
I have questions unanswered on the old forum. I also need to backup about three feet to read the new forum.

Are we planning to restore the zimbra forums?

Posted: Tue Sep 09, 2014 10:12 am
by timgman
I hate to complain but if we are marketing collaboration software that's great. .

You should however, offer the old forum as a resource on the interim to assist us in our duties.

It will take years to re-populate the data and build the knowledge.

Are we planning to restore the zimbra forums?

Posted: Tue Sep 09, 2014 10:25 am
by yellowhousejake
AHHHH! Make it stop. Why are all the CSS windows popping up? I just want solutions, not the facebook experience. Please, ASCCI text and no ajax. If the new web client is going to be like this, we may have made a mistake with Zimbra.



DAve

Are we planning to restore the zimbra forums?

Posted: Tue Sep 09, 2014 10:30 am
by timgman
Agreed. The software needs to be supported in a professional manner.. not a mickey mouse / facebook / #tweet land

Are we planning to restore the zimbra forums?

Posted: Tue Sep 09, 2014 11:36 am
by tim@somethingcool.com
I need help... and I can't get to the zimbra forums and my clients are unhappy with my inability to find them answers they need.



This is terrible... and I've been a NA partner for a decade and we've been through some changes, but none this bad. I can't make tickets with support for every little thing that I used to be able to just search the forums for.



Zimbra forums.. PLEASE.

Are we planning to restore the zimbra forums?

Posted: Wed Sep 10, 2014 10:13 am
by timgman
This is a mission critical application for my company and I have questions that need answers:(

Are we planning to restore the zimbra forums?

Posted: Wed Sep 10, 2014 11:16 am
by tim@somethingcool.com
Yep.. I'm in middle of a migration from 32 bit to 64bit for a financial client that cannot be down for any length of time.. this isn't inspiring confidence in me. It really helps to have access to the forum to find how others have addressed the problems I will certainly encounter.

Are we planning to restore the zimbra forums?

Posted: Wed Sep 10, 2014 11:21 am
by timgman
I'd highly recommend the zextra suite.. I migrated a fairly large server recently with much success using their product.

But YES I agree!! the forums are a wealth of information and we simply need them.

I feel that I'm running an unsupported product right now.

Are we planning to restore the zimbra forums?

Posted: Wed Sep 10, 2014 8:21 pm
by Ace Suares 2
Yeah the old forums where also neatly divided in relevant areas and topics.