OLD FORUMS

Whether you are a current user, former user, a Zimbra employee, or anyone with experience using any of our products, we welcome your feedback. Please include a specific product name and version when relevant.
jenneme
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OLD FORUMS

Postby jenneme » Fri Sep 12, 2014 11:34 am

What did you like and not like about the old forums?



langs
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OLD FORUMS

Postby langs » Fri Sep 12, 2014 10:28 pm

I liked the decade of community knowledge and really hope that has not been lost, I often refer people to certain threads as the information contained in them is gold and often they resolve issues faster then logging a support case.
jenneme
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OLD FORUMS

Postby jenneme » Fri Sep 12, 2014 10:33 pm

Hey there. Thanks for the comment. I can assure you our team is working very hard to ensure all of the data we had in the old message boards will be migrated into our space here. The links you may have given out in the past will have to be updated, but we are working on redirects that should ease the situation.
richardw
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OLD FORUMS

Postby richardw » Sat Sep 13, 2014 4:37 am

This new forum thing just sucks in terms of usability. Can we please get old one back?
phoenix
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OLD FORUMS

Postby phoenix » Sat Sep 13, 2014 2:44 pm

On vBulletin you could search for posts over the past day, week, month etc. can you do this here? We were also able to see who was online, can that be done here?
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dalmate
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OLD FORUMS

Postby dalmate » Sun Sep 14, 2014 1:13 pm

This forum's structure is too hard to use. No room, no topic, etc,...
johnathon
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OLD FORUMS

Postby johnathon » Sun Sep 14, 2014 3:41 pm

The constant popups here are annoying as well. I know there's related content, it just doesn't matter to me. Additionally, why so much whitespace? You're wasting *so much space* that could be displaying useful data on my screen, and is instead just empty.
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L. Mark Stone
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OLD FORUMS

Postby L. Mark Stone » Mon Sep 15, 2014 9:46 pm

Hi Jenn,


As re the old forums, I liked:



  1. The Advanced Search feature.

  2. That Google pretty much indexed the whole site for us, in case my Advanced Search failed.

  3. The 30+ bookmarks in my browser pointing to relevant content I used frequently; content that isn't in the Administrators Guide

  4. That I could PM someone

  5. That I could see if someone I wanted to PM was logged in already or not

  6. The Unread Posts button

  7. The Mark All As Read button

  8. The compact format for rapid scrolling through unread posts across all sections

  9. That I could see how many posts someone had made while reading their current post, as well as snippets of their profile

  10. That I could easily get a listing of all of a user's posts 

  11. That the forum software would suggest Tags

  12. The email notifications

  13. Single line spacing during Compose when hitting the Return key


Hopefully this doesn't come across as too curmudgeonly!  Nothing is constant and I don't typically mind change, but vBulletin has a lot more years of development behind it than does Community, and for a much narrower use case than the broad range of use cases Community is intended to address.  Not saying we can't use Community effectively in place of the now-departed forums, but to address discussion forum use cases some more discussion forum features in Community would be welcomed.


Thanks for asking, and listening!


All the best, Mark

___________________________________
L. Mark Stone
Mission Critical Email - Zimbra VAR/BSP/Training Partner https://www.missioncriticalemail.com/
Zeta Alliance http://www.zetalliance.org/
jenneme
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OLD FORUMS

Postby jenneme » Tue Sep 16, 2014 10:57 am

Thank you for this constructive feedback, Mark. I really appreciate it. [:)] I don't have immediate answers for the majority of your notes, but I will definitely make sure our team sees them. Maybe we can make some adjustments soon. As for #4, you can still send a private message to people in this community. A member can decide to not allow people to contact them via private messages, but I think that feature was true in the old forums too.



On #3, I am not sure, but yes, I do not think bookmarks were able to be imported. I will follow up with the team to be certain. But, you can start making new bookmarks. Just click on the little gray ribbon looking icon near your avtara at the top of the page. It will show you your recent bookmaks and allow you to bookmark the page youa re on.



On #9, if you scroll over someone's name or avatar, a brief bio appears with options for contacting that person. Plus, you can click "Recent Activity" at the bottom of the bio to get a list of that person' most recent activities.



On #10, if you go to a member's profile, you can click "Activity" and see a list of that person's activities in the community.


 I hope this is somewhat helpful. If I can find out anything on the other issues you've mentioned, I will definitely follow up here. Thanks again, Mark.

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vavai
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OLD FORUMS

Postby vavai » Tue Sep 16, 2014 11:15 am

Mark,



Thanks for describing what I would like to say ;-)



To be honest, I like what vBulletin structure to see which topic related to my concern and see all of post on various topic.



Vavai

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