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Where did all of the support forum documentation go from the old forums.

Posted: Wed Nov 12, 2014 5:35 am
by davidkillingsworth
I stand corrected. The meat of the document is actually in the comments, as they were originally comments in the original post on the old forum.



When viewing on the old forum, I hadn't noticed that each section was a comment on it's own and it was easy to miss because most of it was displayed on a single page.



Apologies.



However, my other comments still stand.

Where did all of the support forum documentation go from the old forums.

Posted: Wed Nov 12, 2014 6:55 am
by phoenix
No apology is necessary, I didn't realise they were comments. I'd agree with your other comments but I don't expect any improvement to the state of imported forum data in the short term (if at all).

Where did all of the support forum documentation go from the old forums.

Posted: Wed Nov 12, 2014 9:40 am
by jorgedlcruz

Hi phoenix,  davidkillingsworth,


Thank you so much for your feedback and input here. I will pass this info, and the search problems to the team, including [mention:df14077b96e04b99b6173b0ac1285697:e9ed411860ed4f2ba0265705b8793d05]


And we will return with feedback about this issues.



Your feedback is always welcome, don't wait one month, just write Jenn or me with your ideas, or your feedback, and we will work to improve the Community.



Best regards


Where did all of the support forum documentation go from the old forums.

Posted: Wed Nov 12, 2014 10:10 am
by davidkillingsworth

Thanks for your reply.  


I would say that ability to view posts from a specific user, watch or subscribe to posts or user (for future updates), and get email updates on any new updates to a post would be really important to any tech support forum.  I believe that the email notification feature is already present here by default.