No reply on emails send via the contact form at zimbra.org

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daliose01
Posts: 10
Joined: Wed Aug 03, 2016 7:32 am
Location: Japan
ZCS/ZD Version: 8.7b1
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No reply on emails send via the contact form at zimbra.org

Postby daliose01 » Sun Apr 16, 2017 1:08 am

We wrote multiple Emails at the zimbra.org contact form but never get any reply. Is there any magic we need to do the get someone repling us?
First I thought maybe the mails they send might reach our spam folder, but no, I checked it and I was waiting for a reply for about 2 month. :(


brent.rhymes
Posts: 2
Joined: Wed Feb 01, 2017 11:43 pm

Re: No reply on emails send via the contact form at zimbra.org

Postby brent.rhymes » Sun Apr 16, 2017 12:42 pm

Hi. Sorry that you're having trouble with the .org site. I've escalated your issue to our website team - and will post when we get the issue resolved (hopefully tomorrow). In the meantime, please send any specific requests to me, brent.rhymes@synacor.com - and I'll make sure your question(s) get routed to the right folks at Synacor/Zimbra. Thanks! Brent

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