Upgrade Zimbra 8.7 to 8.8 problem

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mszych
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Joined: Wed Jan 24, 2018 6:23 am

Upgrade Zimbra 8.7 to 8.8 problem

Postby mszych » Wed Jan 24, 2018 7:05 am

I work in company witch have Zimbra mail server ( open source, currently running on Ubuntu 14.04) and in last days i had made upgrade server from 8.7.11 to 8.8.6
Upgrade was ended without any problems, but after running new version mail server starts to sent to me many mails with informations that services changed status, below is few mail information send to my at 3am today:

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Jan 23 09:46:42  zmconfigd[18314]: Service status change:  sasl changed from stopped to running
Jan 23 09:46:42  zmconfigd[18314]: Service status change:  antivirus changed from stopped to running
Jan 23 09:46:42  zmconfigd[18314]: Service status change:  antispam changed from stopped to running
Jan 23 09:46:42  zmconfigd[18314]: Service status change:  proxy changed from stopped to running
Jan 23 09:46:25  zmconfigd[18314]: Service status change:  amavis changed from stopped to running
Jan 23 09:46:42  zmconfigd[18314]: Service status change:  mta changed from stopped to running
Jan 23 09:46:42  zmconfigd[18314]: Service status change:  antispam changed from stopped to running
Jan 23 09:40:46  zmconfigd[2634]: Service status change:  antivirus changed from stopped to running
Jan 23 09:35:41  zmconfigd[2634]: Service status change:  spell changed from stopped to running
Jan 23 09:46:42  zmconfigd[18314]: Service status change:  antivirus changed from stopped to running

In last night i got more than 5000 emails, and in the morning server stops to responds, after restart it start to working but i still got new messages with change status information.
I will be grateful with any help


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L. Mark Stone
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Re: Upgrade Zimbra 8.7 to 8.8 problem

Postby L. Mark Stone » Wed Jan 24, 2018 2:10 pm

I'd suggest going back further in the logs to see when services stopped, and then look for a stacktrace or other information in the logs that might indicate why.

zmconfigd tries hard to keep Zimbra running; when it sees that a config file has changed, or a process has stopped, it will restart impacted services.

If you have autoupdates configured on your server, recall 8.8 relies on Zimbra repositories. If a new Zimbra package was download that required a restart of services, zmconfigd would do that.

Hope that helps you go the next step; send us some more info and we'll try to help further.

All the best,
Mark
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L. Mark Stone
Mission-Critical Zimbra Consulting https://www.missioncriticalemail.com/
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Caiman
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Joined: Sat Sep 13, 2014 2:27 am

Re: Upgrade Zimbra 8.7 to 8.8 problem

Postby Caiman » Wed Jan 31, 2018 2:21 am

Same here
after 8.7.11->8.8.5 random services stopped ( and sometimes restarted successfully )

Jan 30 15:25:51 mail zmconfigd[1437]: Fetching All configs
Jan 30 15:25:51 mail zmconfigd[1437]: All configs fetched in 0.06 seconds
Jan 30 15:25:55 mail zmconfigd[1437]: Command not defined for imapd
Jan 30 15:25:55 mail zmconfigd[1437]: Service status change: mail.domain.inc mta changed from running to stopped
Jan 30 15:25:55 mail zmconfigd[1437]: Service status change: mail.domain.inc sasl changed from running to stopped
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msquadrat
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Re: Upgrade Zimbra 8.7 to 8.8 problem

Postby msquadrat » Wed Jan 31, 2018 8:26 am

You can increase the log level of zmconfigd to ebug logging by executing

Code: Select all

zmlocalconfig -e zmconfigd_log_level=4
zmconfigdctl restart


The default log level is 3. I think there is even a higher level 5 available.

Apart from that, it looks like the experimental imapd makes problems. Try disabling it.

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