Zimbra Collaboration Appliance - End of Technical Guidance

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jorgedlcruz
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Zimbra Collaboration Appliance - End of Technical Guidance

Postby jorgedlcruz » Mon Dec 15, 2014 1:50 pm


Zimbra Collaboration Appliance is now End of Technical Guidance, that means that the product is currently without Technical Support provided by Zimbra, and any of the Self-Help (Forums, Bugzilla, Wiki) will not be updated with new procedures, resolved bugs, etc. Please follow the migration steps included in this post.


Zimbra Collaboration Appliance Support Lifecycle


In the next image or in our website, in this link (http://www.zimbra.com/support/support-offerings/product-lifecycle), you can find the Lifecycle for our products, including the Zimbra Collaboration Appliance.



Zimbra Collaboration Appliance End-of-Life


One year ago, on 12-12-2013, we announced the End-of-Life of the product. When General support ends, Zimbra stops providing bugs and security fixes and technical support services. You can take a look into the next table:



Zimbra Collaboration Appliance 8.0.x migration to Zimbra Collaboration 8.0.x


We provided a guide to migrate from ZCA to ZCS:


https://files.zimbra.com/website/docs/8.0/Upgrading_ZCA_to_ZCS.pdf


And also you have an updated Wiki for Upgrade Zimbra Collaboration Appliance 8.0.6 to Zimbra Collaboration 8.0.9


https://wiki.zimbra.com/wiki/ZCA_Migration#Upgrading_from_ZCA_8.0.x_to_Zimbra_Collaboration_8.x


Additionally in the Wiki article, you can find the instructions to once migrated from ZCA to ZCS, update to the latest Zimbra Collaboration Release 8.x (recommended).



We want to say thank you to those Zimbra customers who have used or tested the Zimbra Collaboration Appliance during all of this years, and wish see them updated to Zimbra Collaboration.


If you have any questions, please don't hesitate to reach out to your Zimbra account representative, or Zimbra Technical Support.


Best regards



Jorge de la Cruz https://jorgedelacruz.es
Technical Marketing Manager at Zimbra/Synacor https://www.zimbra.com/

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