Zimbra Collaboration 8.7.x and Ubuntu OS update corrupts/removes Zimbra installation

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joebitcoinorg
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Re: Zimbra Collaboration 8.7.x and Ubuntu OS update corrupts/removes Zimbra installation

Postby joebitcoinorg » Tue Jan 31, 2017 7:59 am

OK. I got my server taken care of.
I feel that the most useful steps were:

making sure zimbra is off
renameing /opt/zimbra to /opt/zimbra-14lts
apt remove zimbra*
./install.sh -u

I know that it was recommended above that a full install wasn't necessary at this point (only ./install -s) but I did a full install anyway.
stop zimbra
move /opt/zimbra to /opt/zimbra-fresh
move /opt/zimbra-14lts /opt/zimbra

start zimbra

I may actually still need to move the new binaries into place but it seems to be working.

one of the problems I had when trying to remove zimbra by doing apt remove zimbra* was that it kept saying it couldn't find zimbramon. However the ./install.sh -u fixed that problem for me.

Thanks for the great email software!

Regards,
Joe Baker aka joebitcoinorg


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alessandro.motta
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ZCS/ZD Version: 8.6.0.GA.1194.UBUNTU14.64 NETWORK
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Re: Zimbra Collaboration 8.7.x and Ubuntu OS update corrupts/removes Zimbra installation

Postby alessandro.motta » Thu Feb 02, 2017 9:50 am

Hi all,
does the new ZCS 8.7.2 fix this issue?

Best regards
Alessandro Motta
System administrator
Networking & Internet Data Center

Promo.it Srl - www.promo.it
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jorgedlcruz
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Re: Zimbra Collaboration 8.7.x and Ubuntu OS update corrupts/removes Zimbra installation

Postby jorgedlcruz » Thu Feb 02, 2017 10:01 am

Hi Alexandro,
No, 8.7.2 doesn't have anything related to this fix yet.

We are still investigating

Best regards
Jorge de la Cruz https://jorgedelacruz.es
Technical Marketing Manager at Zimbra/Synacor https://www.zimbra.com/
davidkillingsworth
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ZCS/ZD Version: Release 8.7.11.GA.1854.UBUNTU14.64

Re: Zimbra Collaboration 8.7.x and Ubuntu OS update corrupts/removes Zimbra installation

Postby davidkillingsworth » Wed Feb 08, 2017 1:07 am

I have a side question. We have a few Ubuntu 14.04.5 LTS servers with Zimbra 8.6 (Release 8.6.0.GA.1153.UBUNTU14.64 UBUNTU14_64 FOSS edition, Patch 8.6.0_P6.)

I'm wondering if it is recommended to upgrade Ubuntu first and then Zimbra to 8.7, or if it is recommended to upgrade zimbra to 8.7 and stay on Ubuntu 14.04 for now?

Please advise.

Thanks,
David
Martinwiertz
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Re: Zimbra Collaboration 8.7.x and Ubuntu OS update corrupts/removes Zimbra installation

Postby Martinwiertz » Sun Feb 12, 2017 8:22 pm

Hè Guys,

Any progress on this issue? After upgrading to 8.7.2 on Ubuntu14.045lts I saw this issue. Currently I don't patch Ubuntu and Zimbra because it might harm my configuration.

Please advice what to do. I think waiting is the only option does it not affect my install 8.7.2 on 14.04?
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laurens
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Re: Zimbra Collaboration 8.7.x and Ubuntu OS update corrupts/removes Zimbra installation

Postby laurens » Fri Feb 24, 2017 9:40 am

and hows all for the 8.7.3? I seems to run all okay on my local TEST servers when i go like described here viewtopic.php?p=274575#p274575
bhwong
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Re: Zimbra Collaboration 8.7.x and Ubuntu OS update corrupts/removes Zimbra installation

Postby bhwong » Fri Mar 10, 2017 2:19 am

This has been resolved with Zimbra 8.7.4?
racerock
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Re: Zimbra Collaboration 8.7.x and Ubuntu OS update corrupts/removes Zimbra installation

Postby racerock » Tue Apr 04, 2017 7:36 am

No still not fixed in 8.75 ...
we are now up to 8.76 although no specific mention in release notes under FIXED ISSUES in 8.7.4,5 or 6
https://wiki.zimbra.com/wiki/Zimbra_Rel ... .7.4#fixed
https://wiki.zimbra.com/wiki/Zimbra_Rel ... .7.5#fixed
Note no actual section of fixed for 8.7.6

I really don't know where they are going with this one in the past we have found a way but sadly any of the fixes I have found don't work for me ...I have recovered my virtual so many times ....... I have narrowed it down to(I think) to LDAP getting broken but .... Still waiting

I am like a lot of others all my servers are on Ubuntu 14.04 having already upgraded to a zcs 8.7.1 > version (So we are trying the migration with a version of zZmbra that has an installer of the same version under 16.04 version of Ubuntu)
When I upgrade the ubuntu to 16.04 then re run the "upgrade" using the 16.04 version of the same installer ....I can try all manner of "documented fixes" here on this forum I have varying degree of success but no working solution.....the most common issue I have is errors in LDAP

I LIKE SO MANY OTHERS ARE STILL WAITING .... STILL TRYING OTHERS SOLUTIONS .... BUT .....Any news any one ?
bulletxt
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Re: Zimbra Collaboration 8.7.x and Ubuntu OS update corrupts/removes Zimbra installation

Postby bulletxt » Mon Jun 05, 2017 11:47 am

racerock wrote:No still not fixed in 8.75 ...
we are now up to 8.76 although no specific mention in release notes under FIXED ISSUES in 8.7.4,5 or 6
https://wiki.zimbra.com/wiki/Zimbra_Rel ... .7.4#fixed
https://wiki.zimbra.com/wiki/Zimbra_Rel ... .7.5#fixed
Note no actual section of fixed for 8.7.6

I really don't know where they are going with this one in the past we have found a way but sadly any of the fixes I have found don't work for me ...I have recovered my virtual so many times ....... I have narrowed it down to(I think) to LDAP getting broken but .... Still waiting

I am like a lot of others all my servers are on Ubuntu 14.04 having already upgraded to a zcs 8.7.1 > version (So we are trying the migration with a version of zZmbra that has an installer of the same version under 16.04 version of Ubuntu)
Whe n I upgrade the ubuntu to 16.04 then re run the "upgrade" using the 16.04 version of the same installer ....I can try all manner of "documented fixes" here on this forum I have varying degree of success but no working solution.....the most common issue I have is errors in LDAP

I LIKE SO MANY OTHERS ARE STILL WAITING .... STILL TRYING OTHERS SOLUTIONS .... BUT .....Any news any one ?



Follow this if for example you are on ubuntu 12.04 with a working Zimbra 8.7.1 installed:

- Before upgrading the OS to 14.04 or 16.04, make a copy of /opt/zimbra/conf/localconfig.xml and place it somewhere safe.
- After upgrading OS, inside zimbra extracted installation folder open util/utilfunction.s . Go at line 799 (at least on 8.7.1) and change the whole IF command (where you see major/minor version checks) and replace it simply with: if false; then
- be sure you have the packages installed on 14.04 (they may be different for 16.04) apt-get install libnet-ldap-perl libperl5.18 libxml-simple-perl libtie-ixhash-perl libdata-uuid-perl libsocket-linux-perl
- now finally do ./install.sh -s (avoid dnscache if you're not using it)
- if everything went fine (it did? you're almost there!!) , get your copied localconfig.xml (first step) and place it in /opt/zimbra/conf/ overwriting the current broken one
- you can finally do ./install without getting errors........

have a nice day
bhwong
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Re: Zimbra Collaboration 8.7.x and Ubuntu OS update corrupts/removes Zimbra installation

Postby bhwong » Tue Jun 06, 2017 4:53 am

To avoid this issue, is it better to upgrade Ubuntu to the latest version with Zimbra 8.6 before upgrading Zimbra to 8.7.x?

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