[SOLVED] Outlook and Nested Distibution Lists

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jurness
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[SOLVED] Outlook and Nested Distibution Lists

Postby jurness » Mon Mar 01, 2010 2:41 am

Hi,

I just did a domain rename. I am not sure if this is part of the problem or not because I did not use nested aliases until after the rename.
So, nested distribution lists work fine with the web client, but when I try and send something from Outlook 2007, I get this error:
Error: This message could not be sent.

Subject: Test- do not respond

To: contractors@tomsawyer.com


Note: You are trying to send on behalf of a person whose address is not found. Perhaps the GAL has not been downloaded.


Simple distribution lists work as expected with Outlook.


Could this have something to do with the rename since the Outlook client was setup before the domain was renamed from the test to production name.


jurness
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Posts: 58
Joined: Sat Sep 13, 2014 12:29 am

[SOLVED] Outlook and Nested Distibution Lists

Postby jurness » Tue Mar 02, 2010 5:00 pm

The fix was in the Outlook account setting for the Zimbra server, to change the user accountname from "username" to "username@domain.com".
The old test domainname "zimbra.domain.com" was most like assumed during the initial ZCO installation and was probably (I didn't check) set in the registry. Explicitly renaming the account to use the full user email address resolved the issue.
wiconverting
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Joined: Sat Sep 13, 2014 2:28 am

[SOLVED] Outlook and Nested Distibution Lists

Postby wiconverting » Wed Feb 22, 2012 3:08 pm

I am getting the same "Note: You are trying to send on behalf of a person whose address is not found. Perhaps the GAL has not been downloaded." error. For kicks I tried using the full email address not just the username in the account setup, but that didn't fix it for me. I have a single mailbox setup for all of our customer service reps called CS. all 5 of them have access to view/edit/delete mail in this shared mailbox. However when they click reply from this mailbox they get an immediate delivery failure with the above message?
gsronald
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Joined: Sat Sep 13, 2014 2:05 am

[SOLVED] Outlook and Nested Distibution Lists

Postby gsronald » Thu Apr 05, 2012 1:22 pm

I have same situation.
My administrator change the domain by command line
zmprov -l rd xxxxx
after that, I can't send email through outlook connector.
Zimbra version 7.x

Outlook 2010
Any way out? It makes me so frustrating!
Thanks in advance

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