I've had a couple of my email users complain about HTML formatting displaying in the text body of their email. It doesn't occur consistently and I can't figure out a common cause.
Here is an example (names changed to xxxxx)
Hi xxxxxx,<br><br>Thank you for your email!<br><br>I know you are super busy and do not like to bother you, but I think I need a memory stick to back up my Mac. Do we have any at the office? If so, feel free to leave one on my desk. I am trying to work 6-9:30 am this week.<br><br>Thanks,<br>xxxxxxxx
Like I said, this has occurred once for two separate users. 2 different emails, sent to different users on different days. Other emails sent from these two users appear fine.
Any ideas on why an Zimbra email would display HTML formatting on one email but not another?
I'm running Zimbra Network Ed. 8.6 Patch 3
Thanks for your insight.