Hello guys,
I do have a problem again, this time from a sister company with Zimbra 8.5 OSE installed on Ubuntu 14.04. Recently, they started to utilize the "Read Receipt" Now, I'm bugged with some messages which prompts error "A network service error has occurred." (see 1st and 2nd pop up image attachments).
The error also transends their server and I have experienced the error prompt with our server on another network on another Zimbra install (see read receipt error.gif).
Error is experienced inside their domain as well as outside (my mailbox).
Read receipt error
Re: Read receipt error
Received another one. I've copied the error..so this is from my zimbra (old version).
A network service error has occurred.
method: [unknown]
msg: system failure: error while sending read receipt
code: service.FAILURE
detail: soap:Receiver
trace: com.zimbra.common.service.ServiceException: system failure: error while sending read receipt ExceptionId:btpool0-12352://server.oldzimbra.local/service/soap/SendDeliveryReportRequest:1479435029487:5257ba4cf713c187 Code:service.FAILURE at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:248) at com.zimbra.cs.service.mail.SendDeliveryReport.sendReport(SendDeliveryReport.java:144) at com.zimbra.cs.service.mail.SendDeliveryReport.handle(SendDeliveryReport.java:75) at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:412) at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:287) at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:158) at com.zimbra.soap.SoapServlet.doWork(SoapServlet.java:294) at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:215) at javax.servlet.http.HttpServlet.service(HttpServlet.java:725) at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:208) at javax.servlet.http.HttpServlet.service(HttpServlet.java:814) at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511) at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1166) at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(SetHeaderFilter.java:79) at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157) at org.mortbay.servlet.UserAgentFilter.doFilter(UserAgentFilter.java:81) at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter.java:132) at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157) at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:388) at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:218) at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182) at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765) at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:422) at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:230) at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114) at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152) at org.mortbay.jetty.handler.rewrite.RewriteHandler.handle(RewriteHandler.java:230) at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152) at org.mortbay.jetty.handler.DebugHandler.handle(DebugHandler.java:77) at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152) at org.mortbay.jetty.Server.handle(Server.java:326) at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:583) at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:986) at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:756) at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:218) at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:414) at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:429) at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:451) Caused by: javax.mail.internet.AddressException: Empty address in string ``'' at javax.mail.internet.InternetAddress.checkAddress(InternetAddress.java:1091) at javax.mail.internet.InternetAddress.parse(InternetAddress.java:1033) at javax.mail.internet.InternetAddress.parseHeader(InternetAddress.java:600) at javax.mail.internet.MimeMessage.getAddressHeader(MimeMessage.java:690) at javax.mail.internet.MimeMessage.getRecipients(MimeMessage.java:523) at javax.mail.Message.getAllRecipients(Message.java:301) at javax.mail.internet.MimeMessage.getAllRecipients(MimeMessage.java:538) at javax.mail.Transport.send(Transport.java:120) at com.zimbra.cs.service.mail.SendDeliveryReport.sendReport(SendDeliveryReport.java:142) ... 36 more
request:
Body: {
SendDeliveryReportRequest: {
_jsns: "urn:zimbraMail",
mid: "121076"
}
},
Header: {
context: {
_jsns: "urn:zimbra",
account: {
_content: "buruguduy@oldzimbra.com",
by: "name"
},
authToken: "(removed)",
notify: {
seq: 323
},
session: {
_content: 145418,
id: 145418
},
userAgent: {
name: "ZimbraWebClient - FF3.0 (Win)",
version: "7.1.3_GA_3346"
}
}
}
A network service error has occurred.
method: [unknown]
msg: system failure: error while sending read receipt
code: service.FAILURE
detail: soap:Receiver
trace: com.zimbra.common.service.ServiceException: system failure: error while sending read receipt ExceptionId:btpool0-12352://server.oldzimbra.local/service/soap/SendDeliveryReportRequest:1479435029487:5257ba4cf713c187 Code:service.FAILURE at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:248) at com.zimbra.cs.service.mail.SendDeliveryReport.sendReport(SendDeliveryReport.java:144) at com.zimbra.cs.service.mail.SendDeliveryReport.handle(SendDeliveryReport.java:75) at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:412) at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:287) at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:158) at com.zimbra.soap.SoapServlet.doWork(SoapServlet.java:294) at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:215) at javax.servlet.http.HttpServlet.service(HttpServlet.java:725) at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:208) at javax.servlet.http.HttpServlet.service(HttpServlet.java:814) at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511) at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1166) at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(SetHeaderFilter.java:79) at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157) at org.mortbay.servlet.UserAgentFilter.doFilter(UserAgentFilter.java:81) at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter.java:132) at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157) at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:388) at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:218) at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182) at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765) at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:422) at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:230) at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114) at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152) at org.mortbay.jetty.handler.rewrite.RewriteHandler.handle(RewriteHandler.java:230) at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152) at org.mortbay.jetty.handler.DebugHandler.handle(DebugHandler.java:77) at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152) at org.mortbay.jetty.Server.handle(Server.java:326) at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:583) at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:986) at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:756) at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:218) at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:414) at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:429) at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:451) Caused by: javax.mail.internet.AddressException: Empty address in string ``'' at javax.mail.internet.InternetAddress.checkAddress(InternetAddress.java:1091) at javax.mail.internet.InternetAddress.parse(InternetAddress.java:1033) at javax.mail.internet.InternetAddress.parseHeader(InternetAddress.java:600) at javax.mail.internet.MimeMessage.getAddressHeader(MimeMessage.java:690) at javax.mail.internet.MimeMessage.getRecipients(MimeMessage.java:523) at javax.mail.Message.getAllRecipients(Message.java:301) at javax.mail.internet.MimeMessage.getAllRecipients(MimeMessage.java:538) at javax.mail.Transport.send(Transport.java:120) at com.zimbra.cs.service.mail.SendDeliveryReport.sendReport(SendDeliveryReport.java:142) ... 36 more
request:
Body: {
SendDeliveryReportRequest: {
_jsns: "urn:zimbraMail",
mid: "121076"
}
},
Header: {
context: {
_jsns: "urn:zimbra",
account: {
_content: "buruguduy@oldzimbra.com",
by: "name"
},
authToken: "(removed)",
notify: {
seq: 323
},
session: {
_content: 145418,
id: 145418
},
userAgent: {
name: "ZimbraWebClient - FF3.0 (Win)",
version: "7.1.3_GA_3346"
}
}
}
Re: Read receipt error
The error below is from a user/mailbox from the same server:
A network service error has occurred.
method: [unknown]
msg: system failure: error while sending read receipt
code: service.FAILURE
detail: soap:Receiver
trace: qtp509886383-1091389:http://192.168.0.2:80/service/soap/SendDeliveryReportRequest:1479436286489:fd2286c92f25326a
request:
Body: {
SendDeliveryReportRequest: {
_jsns: "urn:zimbraMail",
mid: "1280"
}
},
Header: {
context: {
_jsns: "urn:zimbra",
account: {
_content: "user2@zimbradomain.com",
by: "name"
},
authToken: "(removed)",
csrfToken: "0_b6345b3d0506d807fbcbe858d2b9d96ecd72f143",
session: {
_content: 174010,
id: 174010
},
userAgent: {
name: "ZimbraWebClient - GC54 (Win)",
version: "8.5.0_GA_3042"
}
}
}
A network service error has occurred.
method: [unknown]
msg: system failure: error while sending read receipt
code: service.FAILURE
detail: soap:Receiver
trace: qtp509886383-1091389:http://192.168.0.2:80/service/soap/SendDeliveryReportRequest:1479436286489:fd2286c92f25326a
request:
Body: {
SendDeliveryReportRequest: {
_jsns: "urn:zimbraMail",
mid: "1280"
}
},
Header: {
context: {
_jsns: "urn:zimbra",
account: {
_content: "user2@zimbradomain.com",
by: "name"
},
authToken: "(removed)",
csrfToken: "0_b6345b3d0506d807fbcbe858d2b9d96ecd72f143",
session: {
_content: 174010,
id: 174010
},
userAgent: {
name: "ZimbraWebClient - GC54 (Win)",
version: "8.5.0_GA_3042"
}
}
}
- tonster
- Zimbra Employee
- Posts: 313
- Joined: Fri Feb 21, 2014 10:14 am
- Location: Ypsilanti, MI
- ZCS/ZD Version: Release 8.7.0_GA_1659.RHEL6_64_2016
Re: Read receipt error
The error from the browser is really useless. Get the error from the server.
Sent from my SM-G925T using Tapatalk
Sent from my SM-G925T using Tapatalk
- DualBoot
- Elite member
- Posts: 1308
- Joined: Mon Apr 18, 2016 8:18 pm
- Location: France - Earth
- ZCS/ZD Version: ZCS FLOSS - 8.8.15 Mutli servers
- Contact:
Re: Read receipt error
It seems that the original sender address is wrong :
Code: Select all
Empty address in string ``'' at
Re: Read receipt error
Thanks ton and dualboot!
I was trying to tail /opt/zimbra/log/mailbox.log and /var/log/zimbra.log and can't seem to find any interesting logs in relation with the error. This is when I opened the return message with return receipt. What I have not tried (yet) is to check the logs.
Thanks!
I was trying to tail /opt/zimbra/log/mailbox.log and /var/log/zimbra.log and can't seem to find any interesting logs in relation with the error. This is when I opened the return message with return receipt. What I have not tried (yet) is to check the logs.
Thanks!
Re: Read receipt error
Did monitor mailbox.log and it seems that I have found entries (there's authToken: "(removed)" in GUI log posted above), which may lead to some things, however, honestly, I'm not really sure if this is related:
2016-11-21 10:10:25,453 ERROR [qtp509886383-1128864:http://192.168.0.2:80/m/zmain] [] webclient - no valid authtoken present
com.zimbra.common.service.ServiceException: no valid authtoken present
ExceptionId:qtp509886383-1128864:http://192.168.0.2:80/m/zmain:1479694225453:fd2286c92f25326a
Code:service.AUTH_REQUIRED
at com.zimbra.common.service.ServiceException.AUTH_REQUIRED(ServiceException.java:312)
at com.zimbra.cs.taglib.ZJspSession.getZMailbox(ZJspSession.java:463)
at com.zimbra.cs.taglib.tag.ZimbraSimpleTag.getMailbox(ZimbraSimpleTag.java:29)
at com.zimbra.cs.taglib.tag.GetMailboxTag.doTag(GetMailboxTag.java:57)
at org.apache.jsp.m.mojs._jspService(org.apache.jsp.m.mojs:112)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:111)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:411)
at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:473)
at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:377)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
at com.zimbra.webClient.servlet.JspServlet.service(JspServlet.java:58)
at org.eclipse.jetty.servlet.JspPropertyGroupServlet.service(JspPropertyGroupServlet.java:139)
at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:738)
at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:551)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143)
at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:586)
at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:221)
at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1111)
at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:478)
at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:183)
at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1045)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)
at org.eclipse.jetty.server.Dispatcher.include(Dispatcher.java:169)
at org.apache.taglibs.standard.tag.common.core.ImportSupport.acquireString(ImportSupport.java:347)
at org.apache.taglibs.standard.tag.common.core.ImportSupport.doEndTag(ImportSupport.java:204)
at org.apache.jsp.m.zmain._jspx_meth_c_import_0(org.apache.jsp.m.zmain:2233)
at org.apache.jsp.m.zmain.access$29(org.apache.jsp.m.zmain:2221)
at org.apache.jsp.m.zmain$zmainHelper.invoke3(org.apache.jsp.m.zmain:5314)
at org.apache.jsp.m.zmain$zmainHelper.invoke(org.apache.jsp.m.zmain:5346)
at org.apache.jsp.tag.web.mobile.moHandleError_tag._jspx_meth_c_catch_0(org.apache.jsp.tag.web.mobile.moHandleError_tag:151)
at org.apache.jsp.tag.web.mobile.moHandleError_tag.doTag(org.apache.jsp.tag.web.mobile.moHandleError_tag:89)
at org.apache.jsp.m.zmain._jspx_meth_mo_handleError_1(org.apache.jsp.m.zmain:2217)
at org.apache.jsp.m.zmain._jspx_meth_c_if_12(org.apache.jsp.m.zmain:2139)
at org.apache.jsp.m.zmain._jspx_meth_c_if_11(org.apache.jsp.m.zmain:2032)
at org.apache.jsp.m.zmain._jspService(org.apache.jsp.m.zmain:214)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:111)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:411)
at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:473)
at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:377)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
at com.zimbra.webClient.servlet.JspServlet.service(JspServlet.java:58)
at org.eclipse.jetty.servlet.JspPropertyGroupServlet.service(JspPropertyGroupServlet.java:139)
at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:738)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1651)
at com.zimbra.cs.servlet.RequestStringFilter.doFilter(RequestStringFilter.java:54)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1622)
at com.zimbra.webClient.filters.ForwardFilter.doFilter(ForwardFilter.java:88)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1622)
at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(SetHeaderFilter.java:59)
at com.zimbra.webClient.filters.SetHeaderFilter.doFilter(SetHeaderFilter.java:248)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1622)
at org.eclipse.jetty.servlets.UserAgentFilter.doFilter(UserAgentFilter.java:83)
at org.eclipse.jetty.servlets.GzipFilter.doFilter(GzipFilter.java:351)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1622)
at com.zimbra.cs.servlet.ContextPathBasedThreadPoolBalancerFilter.doFilter(ContextPathBasedThreadPoolBalancerFilter.java:107)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1622)
at com.zimbra.cs.servlet.ZimbraQoSFilter.doFilter(ZimbraQoSFilter.java:107)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1622)
at org.eclipse.jetty.servlets.DoSFilter.doFilterChain(DoSFilter.java:457)
at org.eclipse.jetty.servlets.DoSFilter.doFilter(DoSFilter.java:326)
at org.eclipse.jetty.servlets.DoSFilter.doFilter(DoSFilter.java:299)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1622)
at com.zimbra.webClient.filters.CharEncodingFilter.doFilter(CharEncodingFilter.java:37)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1622)
at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:549)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143)
at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:544)
at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:221)
at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1111)
at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:478)
at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:183)
at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1045)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)
at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:199)
at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:109)
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:97)
at org.eclipse.jetty.rewrite.handler.RewriteHandler.handle(RewriteHandler.java:309)
at org.eclipse.jetty.server.handler.DebugHandler.handle(DebugHandler.java:81)
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:97)
at org.eclipse.jetty.server.Server.handle(Server.java:462)
at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:279)
at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:232)
at org.eclipse.jetty.io.AbstractConnection$2.run(AbstractConnection.java:534)
at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:607)
at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:536)
at java.lang.Thread.run(Thread.java:745)
2016-11-21 10:10:25,454 ERROR [qtp509886383-1128864:http://192.168.0.2:80/m/zmain] [] webclient - no valid authtoken present
com.zimbra.common.service.ServiceException: no valid authtoken present
ExceptionId:qtp509886383-1128864:http://192.168.0.2:80/m/zmain:1479694225454:fd2286c92f25326a
Code:service.AUTH_REQUIRED
2016-11-21 10:10:25,453 ERROR [qtp509886383-1128864:http://192.168.0.2:80/m/zmain] [] webclient - no valid authtoken present
com.zimbra.common.service.ServiceException: no valid authtoken present
ExceptionId:qtp509886383-1128864:http://192.168.0.2:80/m/zmain:1479694225453:fd2286c92f25326a
Code:service.AUTH_REQUIRED
at com.zimbra.common.service.ServiceException.AUTH_REQUIRED(ServiceException.java:312)
at com.zimbra.cs.taglib.ZJspSession.getZMailbox(ZJspSession.java:463)
at com.zimbra.cs.taglib.tag.ZimbraSimpleTag.getMailbox(ZimbraSimpleTag.java:29)
at com.zimbra.cs.taglib.tag.GetMailboxTag.doTag(GetMailboxTag.java:57)
at org.apache.jsp.m.mojs._jspService(org.apache.jsp.m.mojs:112)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:111)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:411)
at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:473)
at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:377)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
at com.zimbra.webClient.servlet.JspServlet.service(JspServlet.java:58)
at org.eclipse.jetty.servlet.JspPropertyGroupServlet.service(JspPropertyGroupServlet.java:139)
at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:738)
at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:551)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143)
at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:586)
at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:221)
at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1111)
at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:478)
at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:183)
at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1045)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)
at org.eclipse.jetty.server.Dispatcher.include(Dispatcher.java:169)
at org.apache.taglibs.standard.tag.common.core.ImportSupport.acquireString(ImportSupport.java:347)
at org.apache.taglibs.standard.tag.common.core.ImportSupport.doEndTag(ImportSupport.java:204)
at org.apache.jsp.m.zmain._jspx_meth_c_import_0(org.apache.jsp.m.zmain:2233)
at org.apache.jsp.m.zmain.access$29(org.apache.jsp.m.zmain:2221)
at org.apache.jsp.m.zmain$zmainHelper.invoke3(org.apache.jsp.m.zmain:5314)
at org.apache.jsp.m.zmain$zmainHelper.invoke(org.apache.jsp.m.zmain:5346)
at org.apache.jsp.tag.web.mobile.moHandleError_tag._jspx_meth_c_catch_0(org.apache.jsp.tag.web.mobile.moHandleError_tag:151)
at org.apache.jsp.tag.web.mobile.moHandleError_tag.doTag(org.apache.jsp.tag.web.mobile.moHandleError_tag:89)
at org.apache.jsp.m.zmain._jspx_meth_mo_handleError_1(org.apache.jsp.m.zmain:2217)
at org.apache.jsp.m.zmain._jspx_meth_c_if_12(org.apache.jsp.m.zmain:2139)
at org.apache.jsp.m.zmain._jspx_meth_c_if_11(org.apache.jsp.m.zmain:2032)
at org.apache.jsp.m.zmain._jspService(org.apache.jsp.m.zmain:214)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:111)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:411)
at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:473)
at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:377)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
at com.zimbra.webClient.servlet.JspServlet.service(JspServlet.java:58)
at org.eclipse.jetty.servlet.JspPropertyGroupServlet.service(JspPropertyGroupServlet.java:139)
at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:738)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1651)
at com.zimbra.cs.servlet.RequestStringFilter.doFilter(RequestStringFilter.java:54)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1622)
at com.zimbra.webClient.filters.ForwardFilter.doFilter(ForwardFilter.java:88)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1622)
at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(SetHeaderFilter.java:59)
at com.zimbra.webClient.filters.SetHeaderFilter.doFilter(SetHeaderFilter.java:248)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1622)
at org.eclipse.jetty.servlets.UserAgentFilter.doFilter(UserAgentFilter.java:83)
at org.eclipse.jetty.servlets.GzipFilter.doFilter(GzipFilter.java:351)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1622)
at com.zimbra.cs.servlet.ContextPathBasedThreadPoolBalancerFilter.doFilter(ContextPathBasedThreadPoolBalancerFilter.java:107)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1622)
at com.zimbra.cs.servlet.ZimbraQoSFilter.doFilter(ZimbraQoSFilter.java:107)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1622)
at org.eclipse.jetty.servlets.DoSFilter.doFilterChain(DoSFilter.java:457)
at org.eclipse.jetty.servlets.DoSFilter.doFilter(DoSFilter.java:326)
at org.eclipse.jetty.servlets.DoSFilter.doFilter(DoSFilter.java:299)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1622)
at com.zimbra.webClient.filters.CharEncodingFilter.doFilter(CharEncodingFilter.java:37)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1622)
at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:549)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143)
at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:544)
at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:221)
at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1111)
at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:478)
at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:183)
at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1045)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)
at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:199)
at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:109)
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:97)
at org.eclipse.jetty.rewrite.handler.RewriteHandler.handle(RewriteHandler.java:309)
at org.eclipse.jetty.server.handler.DebugHandler.handle(DebugHandler.java:81)
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:97)
at org.eclipse.jetty.server.Server.handle(Server.java:462)
at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:279)
at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:232)
at org.eclipse.jetty.io.AbstractConnection$2.run(AbstractConnection.java:534)
at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:607)
at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:536)
at java.lang.Thread.run(Thread.java:745)
2016-11-21 10:10:25,454 ERROR [qtp509886383-1128864:http://192.168.0.2:80/m/zmain] [] webclient - no valid authtoken present
com.zimbra.common.service.ServiceException: no valid authtoken present
ExceptionId:qtp509886383-1128864:http://192.168.0.2:80/m/zmain:1479694225454:fd2286c92f25326a
Code:service.AUTH_REQUIRED
- DualBoot
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Re: Read receipt error
This is not related.
Re: Read receipt error
Ok, thanks. I need to find out more. Do you have a hint on what I'm supposed to look out for?
- Gren Elliot
- Zimbra Employee
- Posts: 183
- Joined: Tue Jun 10, 2014 4:45 am
Re: Read receipt error
The original report mentions:
The post at Fri Nov 18, 2016 2:30 does suggest version 8.5.0_GA_3042 though. If you can get a stack trace from that server's mailbox.log - look for the string:
I'm guessing the reply-to address or something similar is empty and there is a bug in the code that it can't handle that. A stack trace pinpointing where it happens would be useful.
Alternatively, a show original from the web client would probably give us the data we need to diagnose further.
which suggests an old version of Zimbra.name: "ZimbraWebClient - FF3.0 (Win)", version: "7.1.3_GA_3346"
The post at Fri Nov 18, 2016 2:30 does suggest version 8.5.0_GA_3042 though. If you can get a stack trace from that server's mailbox.log - look for the string:
Code: Select all
mail.SendDeliveryReport
I'm guessing the reply-to address or something similar is empty and there is a bug in the code that it can't handle that. A stack trace pinpointing where it happens would be useful.
Alternatively, a show original from the web client would probably give us the data we need to diagnose further.
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