Emails are getting into Junk and Spam

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Posts: 3
Joined: Mon Jul 23, 2018 11:07 am

Emails are getting into Junk and Spam

Postby itadmin » Wed Aug 22, 2018 10:50 am

Hello There,

I've my own email server, Zimbra CE 8.8. Whenever I'm sending emails to DL or any email-id those are landing into Junk/Spam folder.
And internal incoming emails are also landing into Junk/spam.

Can someone suggest?

Posts: 7
Joined: Tue Aug 21, 2018 5:17 pm

Re: Emails are getting into Junk and Spam

Postby nwha03498 » Wed Aug 22, 2018 2:40 pm

I would assume that this is due to the zimbra antispam service. You can find it under /opt/zimbra/bin/ as "zmantispamctl" in most installations. If you run $./zmantispamctl stop as a zimbra user ($sudo su zimbra) both amavisd & amavisd-mc will be stopped. These are, to my knowledge, just content filters. Both clamd and freshclam (antivirus) should both still be running if you stop the antispam service. By running this and doing a couple of test emails from addresses that would normally be thrown into spam you'll be able to rule out whether or not its the antispam service thats discarding the emails as spam.

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