Cant download attachment because of kaspersky

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marisu
Advanced member
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Posts: 87
Joined: Fri Sep 12, 2014 11:44 pm

Cant download attachment because of kaspersky

Postby marisu » Tue Jan 20, 2009 9:48 pm

zimbra edition: zimbra 509 opensource os: redhat as 5
Yesterday , my users complained that they cant download attachments, serveral hours later, i finally found it was caused by the antivirus software(kaspersky) . I added the mail module to the trust list of kaspersky , the problem disappeared. BUT nearly 80% of my users installed kaspersky , it is impossble to inform everyone to redeploy their antiviurs software .
Any other way to solve this ? The best way is to adjust some configuration files in zimbra :p


jholder
Zimbra Employee
Zimbra Employee
Posts: 4686
Joined: Fri Sep 12, 2014 10:00 pm

Cant download attachment because of kaspersky

Postby jholder » Fri Jan 23, 2009 11:53 am

It's almost impossible to figure out what's happening.
The proper solution would be to file a bug or notify the vendor. Zimbra isn't blocking it, the AV is.

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