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Thread: Zimbra Vmware Installation issue

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  1. #1
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    Default Zimbra Vmware Installation issue

    Hello,

    I've installed the Zimbra 6.0.7 appliance in a Vmware Server 2.

    I login into the administrator account with the username "vmware" and when I try to access the "Zimbra Administration" page I have this error:




    What is the problem?

  2. #2
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    Just downloaded and experince the same situation--did you solve? Any thoughts? Sure it is just my ignorance of the product.

  3. #3
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    Quote Originally Posted by mlandsittel View Post
    Just downloaded and experince the same situation--did you solve? Any thoughts? Sure it is just my ignorance of the product.
    No solution yet!

    Although I'm noticing that the "ZimbraDomainStatus" is in the "shutdown" mode. I restart the services/machine several times but I'm unable to change its state to ACTIVE.

    (Status is case sensitive)
    $ zmprov -l gd domain.com|grep Status
    zimbraDomainStatus: shutdown
    zimbraMailStatus: disabled

  4. #4
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    I had that error yesterday, rebooted the machine and it went away. Not exactly a fix but time will tell if the issue reoccurs.

  5. #5
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    Quote Originally Posted by fruitloaf View Post
    I had that error yesterday, rebooted the machine and it went away. Not exactly a fix but time will tell if the issue reoccurs.
    I tried to restart and services and even reboot the VM several times. Unfortunately, it's pretty much the same!

    I believe this might be some bug with this VM version.

    I will try to report it.

  6. #6
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    Guys,

    I've added this issue in the BugZilla:

    Bug 49890

  7. #7
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    Default Installation logs?

    Thanks for trying out the appliance - I'm sorry you're all having so much trouble. The error you're seeing indicates a failed operation early in the configuration of the appliance, that's breaking the domain creation; possibly related to a network hiccup during install.

    Can you all verify the version of the appliance (607_341) and the VM software that you're using? (eg, is everyone seeing this on VMware server v. 2, or is it showing up on ESX/ESXi, etc?)

    Lastly, there's a diagnostic link in the toolbar (far right) that will allow you to download the appliance config log.

    If you could attach that to the opened bug (https://bugzilla.zimbra.com/show_bug.cgi?id=49890), it would help us to diagnose this. (Mark it private if you don't want your domain info visible in the bug).

    If you have run into this problem, try simply removing and re-deploying the VM, and see if it recurs - it may be a transient error. If you try that, please post your results, we're interested in those as well.
    Last edited by marcmac; 08-15-2010 at 09:03 PM. Reason: typo
    Bugzilla - Wiki - Downloads - Before posting... Search!

  8. #8
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    My appliance version was 607_341 on ESXi 4.1 however it was transient and had occurred after the server was configured. A reboot removed the problem.

  9. #9
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    Your install may still have encountered errors; you may want to reinstall or review the installation log for errors.
    Bugzilla - Wiki - Downloads - Before posting... Search!

  10. #10
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    Default appliance_config.log

    Thanks for the compliments for the appliance, Andrew. When you get a chance, can you attach the appliance_config.log from the offending instance? Thanks!

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