I had searched around and guessed I am the only having this problem. Everything is installed fine, Zimbra BES Connector is going well, GAL is downloaded via the BBManager and BBServer profiles etc etc.
Here comes the problem: the email sent from blackberry.net which contains the binary attachment to activate the device, is being BLOCKED by the MTA.
When I added a user, the device will wait forever of course because the email never can reached the Inbox. I tried disabling anti-spam, anti-virus, added blackberry.net to domain whitelisting etc etc. All failed.
I am beginning to think if it was the LDAP telling the MTA to bounce the file attachment. Can someone help? Thanks!