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Thread: Event ID 20499 BES

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  1. #1
    Join Date
    Apr 2006
    Posts
    119
    Rep Power
    9

    Default Event ID 20499 BES

    We are seeing over and over again in our BES server the following errors being thrown.

    Event Type: Warning
    Event Source: BlackBerry Messaging Agent BES1 Agent 1
    Event Category: None
    Event ID: 20499
    Date: 5/28/2009
    Time: 10:33:17 AM
    User: N/A
    Computer: BES1
    Description:
    {user@doimain.com} MsgMemStateDb::GetRefIdByEntryId(uc*,l) - EntryId is 0

    I was able to find one ref. to this in the forum however no resolution .. Anyone have any ideas what this is and how to resolve ??

    BRW

  2. #2
    Join Date
    Dec 2008
    Posts
    187
    Rep Power
    7

    Default

    We have low priority bug opened for this and other warnings because these messages do not cause any harm in terms of functionality.

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