Hi Everyone,

I am having trouble getting a blackberry curve 8310 to activate.

I have setup the BES as per Zimbra's BES installation instructions in the exact order they suggest. I am using Blackberry professional/express and only need to activate one user.

All software is upto date and all patches/services packs have been installed.

System - Windows 2003 R2 std, BESconnector 5.0.2683.13, Outlook 2007.

While initializing the user through BBmanager I get a successfull activation pasword sent to the users mailbox, using this password I avtivate the handset which sends another email to the users mailbox

"network@etp2112.etp.eu.blackberry.net"

This email then just sits in the users mailbox and does not get processed by the server, eventually the handset times out and activation fails.

I have checked all the services and the BES logs show no noticable errors. I have tried various fixes like starting the services in a particular order but this has not resolved the problem.

Any help would be hugely appreciated.

Thanks

Sagar