Results 1 to 7 of 7

Thread: Calendar Sync Problems

Hybrid View

  1. #1
    Join Date
    Apr 2009
    Location
    London
    Posts
    40
    Rep Power
    6

    Default Calendar Sync Problems

    Hello everyone,

    Many thanks for all your support in my previous problems with device activation. These problems were fixed after i've replaced Outlook 2007 with Outlook 2003. Device now activate without any issues.

    However, there is another issue, which is Calendar sync. The sync only works one way - from Zimbra server to the device. However, if I create a new calendar entry on the device, it is not being copied to the Zimbra server.

    I am using 5.0.18 server and BES connector with Outlook 2003 with latest patches.

    Did anyone experience similar issues? is there a workaround?

    Thanks

  2. #2
    Join Date
    Apr 2009
    Location
    London
    Posts
    40
    Rep Power
    6

    Default

    I've noticed that the logs have the following entries:

    [40267] (08/05 10:50:13.520):{0xD04} {<email>} Starting calendar rescan
    [40136] (08/05 10:50:13.520):{0xD04} CalICSAgent::GetDirectoryName synch directory retrieved from registry: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\Agents\ICSSync\ for <email>
    [10007] (08/05 10:50:13.520):{0xD04} CalICSSynchronizer::Initialize - OpenProperty failed: (0x80004002)
    [20041] (08/05 10:50:13.520):{0xD04} CalICSAgent::Start Could not Initialize Synchronizer for <email>: (0x80004002)
    [30020] (08/05 10:50:13.520):{0xD04} {<email>} MAPIMailbox:oICS ICS Start failed
    [20280] (08/05 10:50:13.520):{0xD04} {<email>} DoICS() failed: ERR_FAIL
    [40701] (08/05 10:50:13.520):{0xD04} {<email>} Calendar rescan completed

    Does anyone know what could be causing the problem?

    Thanks

  3. #3
    Join Date
    Jul 2009
    Posts
    33
    Rep Power
    6

    Default

    I had the same issue. One of the run.dll needs to be repaired.

  4. #4
    Join Date
    Apr 2009
    Location
    London
    Posts
    40
    Rep Power
    6

    Default

    Hi newtobes,

    Is this DLL file part of the BES connector, or some other application? If it is a part of BES connection, simple repair from the setup file should do the job, right?

    Thanks

  5. #5
    Join Date
    Jul 2009
    Posts
    33
    Rep Power
    6

    Default

    I'm pretty sure it was using the repair tool from ZCB (sorry I have a bad memory and didn't write it down).

    If a Zimbra employee could confirm or provide the instructions it would be helpful as I'm sure others will run into it as well.

  6. #6
    Join Date
    Jan 2006
    Location
    Lafayette, LA
    Posts
    81
    Rep Power
    9

    Default

    I'm having this problem as well. Does anyone have a documented fix?

  7. #7
    Join Date
    Dec 2008
    Posts
    187
    Rep Power
    7

    Default

    I suspect that installing of Outlook 2003 with latest BES connector could lead to one way cal sync problem described in initial message of this thread. Please note that Outlook 2003 is not supported with latest version of zcb and installation of Outlook 2007 is required. Please see zcb installation document for more details. Support of Outlook 2003 was abandoned starting from zcb BETA3.

Similar Threads

  1. Calendar Sync after AutoSync
    By landgazer in forum Error Reports
    Replies: 0
    Last Post: 05-28-2009, 10:31 AM
  2. Replies: 13
    Last Post: 11-20-2008, 12:42 PM
  3. HTC TyTN II/Kaiser: Calendar sync problems
    By McYoda in forum Zimbra Mobile
    Replies: 0
    Last Post: 11-04-2008, 05:28 AM
  4. Hangs on "Loading" screen
    By gbr in forum General Questions
    Replies: 16
    Last Post: 06-19-2008, 02:01 PM
  5. zdesktop issue report (2008-05-22 17:25:42): mail.NO_SUCH_MSG
    By John Marsden, FH Ba in forum Error Reports
    Replies: 0
    Last Post: 05-23-2008, 03:49 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •