Hello,

I have the following configuration :

ZCS : Ubunutu 8.04 LTS / ZCS 6.0.1
ZCB : Windows Server 2003 64 bits / BES 4.1.3 / ZCB 5.0.18 / Outlook 2007 SP2

I created a user bes@domain.com in my zimbra with administrator privilege, the installation of the ZCB part seems correct (no error, I follow the installation guide), the GAL is synchronising fine, I can provision a user, the user can activate his account, the mail with EDP.dat is correctly sent, but the BES server is unable to get it :

[30053] (09/28 13:10:12.078):{0xF90} Retry start for user: pnom@domaine.com
[30041] (09/28 13:10:12.078):{0xF90} Starting handheld for Prenom Nom
[40704] (09/28 13:10:12.078):{0xF90} MAPIMailbox::MAPIMailbox(2) ServerDN=/o=mailstore.domain.com/ou=First Administrative Group/cn=Configuration/cn=Servers/cn=mailstore.domain.com/cn=Microsoft Private MDB, MailboxDN=pnom@domaine.com
[30033] (09/28 13:10:12.109):{0xF90} ResolveName - g_pAddressBook->ResolveName( Prenom Nom ) (0x8004010f) failed
[30337] (09/28 13:10:12.109):{0xF90} MAPIMailbox::MAPIMailbox(2) - ResolveName[1] failed for DisplayName='Prenom Nom', trying method #2
[40327] (09/28 13:10:12.109):{0xF90} ResolveName: Found pnom@domaine.com in resolve failed cache
[30337] (09/28 13:10:12.109):{0xF90} MAPIMailbox::MAPIMailbox(2) - ResolveName[2] failed for DisplayName='pnom@domaine.com', trying method #3
[40327] (09/28 13:10:12.109):{0xF90} ResolveName: Found pnom@domaine.com in resolve failed cache
[30024] (09/28 13:10:12.109):{0xF90} MAPIMailbox::MAPIMailbox(2) - ResolveName[3] failed for DisplayName='Prenom Nom', giving up
[20265] (09/28 13:10:12.109):{0xF90} {pnom@domaine.com} MAPIMailbox::~MAPIMailbox - DeleteAllDeviceSearches (0x00000000) failed
[20154] (09/28 13:10:12.109):{0xF90} User Prenom Nom not started

I have a lot of debug on the ZCB side, I (try to) anonymise it and put it here :

pastebin - Someone - message n° 1582465

Thanks for you help, I am available to make tests, provide logs, etc ...

Best regards

Denis Sacchet