We need a way of communicating to our BES users in the even the server goes down and we can't send a PIN message via the BlackBerry Manager (this has happened to us).
I came across this article that let's you do this if you have the BlackBerry® Enterprise Server Resource Kit installed, please click on the links for more info:
Send a notification PIN message
The BlackBerry® Enterprise Server Resource Kit supplements the built-in management and reporting capabilities of BlackBerry® Enterprise Server with tools that provide administrators with greater flexibility and more insight into specific server operations.
The tools in the kit help administrators monitor, analyze, administer and report on:
* User statistics
* Wireless network coverage
* Message flow
* Environmental issues
* And much more
BlackBerry - Enterprise Server Resource Kit
Just wondering if anyone's installed this and if yes, what's your experience been so far?