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Thread: Has anyone installed BlackBerry Enterprise Server Resource Kit?

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  1. #1
    Join Date
    Jul 2009
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    Default Has anyone installed BlackBerry Enterprise Server Resource Kit?

    We need a way of communicating to our BES users in the even the server goes down and we can't send a PIN message via the BlackBerry Manager (this has happened to us).

    I came across this article that let's you do this if you have the BlackBerry® Enterprise Server Resource Kit installed, please click on the links for more info:

    Send a notification PIN message

    The BlackBerry® Enterprise Server Resource Kit supplements the built-in management and reporting capabilities of BlackBerry® Enterprise Server with tools that provide administrators with greater flexibility and more insight into specific server operations.

    The tools in the kit help administrators monitor, analyze, administer and report on:

    * User statistics
    * Logging
    * Errors
    * Usage
    * Wireless network coverage
    * Message flow
    * Environmental issues
    * And much more

    BlackBerry - Enterprise Server Resource Kit


    Just wondering if anyone's installed this and if yes, what's your experience been so far?

  2. #2
    Join Date
    Dec 2008
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    187
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    Default

    Please see the following bug to get more info on how to install BRK. It can't be installed on the same box where BES is running:

    Bug 31321 – BB: BES resource kit setup support required

    I installed it only to add/remove BES users remotely and did not test any other functions of this package.

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