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Thread: [SOLVED] Calendar : Soap Fault. / account.AUTH_FAILED

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  1. #1
    Join Date
    Dec 2009
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    Default [SOLVED] Calendar : Soap Fault. / account.AUTH_FAILED


    I am using ZCS 6.0.4 and i experience problems when i try to create a meeting with attendees :
    - the meeting entry gets created
    - attendees does net received the meeting request and i receive back the mail inviting the attendees (undeliverabele) :
    Note: Soap Fault. Please recreate and resend the message. Details below:

    Error Code: account.AUTH_FAILED

    Error Text: authentication failed for my_bes_user@mydomain
    However, i can send and receive emails, and everything else is working fine !
    How can i fix this problem ?

  2. #2
    Join Date
    Dec 2008
    Rep Power


    In case if this problem is reproducible, please open up support case( and attach bes and zcb logs to the case covering period of time when appoitnment was created on BB device.

  3. #3
    Join Date
    Dec 2009
    Rep Power


    Thank you for your answer.

    The bes was runnin on a vm, and i have restored a "working" snapshot !
    I am not able to reproduce this problem now.

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