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Thread: [SOLVED] BlackBerryServer account can't be opened in Outlook

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  1. #1
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    Angry [SOLVED] BlackBerryServer account can't be opened in Outlook

    I was getting many Local Failure Notices recently and decided that a BES (BPS, actually, 4.1.4.3) reboot was in order.

    After rebooting, the BlackBerryServer cannot open its Mail Profile in Outlook! It says: "The file C:\[path here, blah blah blah]\BlackBerryServer-1.zdb cannot be opened."

    Is there any way to fix or restore this without wiping and resyncing all seven of my BB handhelds? (One of which is out of state?)

    ANY insight or assistance is greatly appreciated.

    (Zimbra NE 5.0.19, ZCB is matching 5.0.19, Outlook 2007)
    Version 6.0.16_GA_2998.NETWORK Apr 4, 2012 MACOSXx86
    Xserve 2x Dual Core Xeons 10GB with Xserve RAID

  2. #2
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    Default

    Perhaps repairing this file using scanPST utility will help.

  3. #3
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    Default

    That did help, once the BB Controller and the BB Server were started in proper sequence things started rolling again.
    Version 6.0.16_GA_2998.NETWORK Apr 4, 2012 MACOSXx86
    Xserve 2x Dual Core Xeons 10GB with Xserve RAID

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