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Thread: removing messages into webgui do not delete them on bb

  1. #1
    Join Date
    Mar 2007
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    Small village in the center of Italy
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    Default removing messages into webgui do not delete them on bb

    Very simple question:
    if i delete a mail message on bb, the message is deleted on zimbra webgui, but if i remove a message into webgui, the mail still is listed on bb, even if i remove it from webgui trash.
    What am i doing wrong?
    zcs is 6.0.8

  2. #2
    Join Date
    Oct 2008
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    212
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    Default

    Have you tried "Reconcile Now" on the Blackberry device? For me, sometimes it takes a few minutes to automatically update or if a new mail arrives it will update. This was true with Exchange and BES as well. If this is not the problem, look through your log files for any errors.

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