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Thread: Zimbra 7.1.1. and BESX 5.0.3 Issues

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    Default Zimbra 7.1.1. and BESX 5.0.3 Issues

    I have installed BESX 5.0.3 and ZCB 7.1.1.140

    I can't activate any device.
    Gal sync is ok and I can create users but when I try the enterprise activation the mail with the dat file remain in the user account.
    In the magt log file I find the following errors

    0x17CC} Retry start for user: xxxx@teatroregio.torino.it
    {0x17CC} Starting handheld for xxxxxx

    {0x17CC} MAPIMailbox::MAPIMailbox ServerDN=/o=mail.teatroregio.torino.it/ou=First Administrative Group/cn=Configuration/cn=Servers/cn=mail.teatroregio.torino.it/cn=Microsoft Private MDB, MailboxDN=xxxx@teatroregio.torino.it
    {0x17CC} MailboxManager::GetMailboxSession - Using MAPI profile 'BlackBerryServer'
    {0x17CC} {xxxxx@teatroregio.torino.it} MAPIMailbox::MAPIMailbox - OpenMsgStore (0x80040107) failed, MailboxDN=xxxx@teatroregio.torino.it, ServerDN=/o=mail.teatroregio.torino.it/ou=First Administrative Group/cn=Configuration/cn=Servers/cn=mail.teatroregio.torino.it/cn=Microsoft Private MDB
    {0x17CC} {xxxxx@teatroregio.torino.it} MAPIMailbox::~MAPIMailbox - Exception handled
    {0x17CC} MailboxManager::CloseMailboxSession - closing session
    User xxxxx not started
    {0x17CC} 1 user(s) failed to initialize

    If I stop the controller service and connect with outlook I can see the mails.

    If I erase the data file of the user involved and restart BES services at first I find in the MAGT log:

    {0x17D4} Starting handheld for xxxxxxx
    {0x17D4} MAPIMailbox::MAPIMailbox ServerDN=/o=mail.teatroregio.torino.it/ou=First Administrative Group/cn=Configuration/cn=Servers/cn=mail.teatroregio.torino.it/cn=Microsoft Private MDB, MailboxDN=xxxx@teatroregio.torino.it
    {0x17D4} MailboxManager::GetMailboxSession - Using MAPI profile 'BlackBerryServer'
    {0x17CC} Sending REPORT_HEALTH_SCORE command to Dispatcher, Health=0x000000000000150F, Mask=0x000000000200150F, Users=0, Servers=0
    {0x17D4} {xxxx@teatroregio.torino.it} MAPIMailbox::MAPIMailbox - Mailbox opened on session 0x03F322E8 (MAIL.TEATROREGIO.TORINO.IT)
    {0x17D4} {xxxxx@teatroregio.torino.it} MAPIMailbox::SetRefIdSearchCriteria - creating search folder
    {0x17D4} {xxxxx@teatroregio.torino.it} MAPIMailbox::SetMsgOnDeviceSearchCriteria - creating search folder
    {0x17D4} PMDatabase::OpenNamedFolder: opening existing folder 'BlackBerryHandheldInfo'
    {0x17D4} PMDatabase::OpenNamedFolder: opened an existing folder 'BlackBerryHandheldInfo'
    {0x17D4} Pager::OpenClientDatabase: invalid number of messages in client folder , num msg = 0
    {0x17D4} OpenDatabase() failed for xxxxxxx
    {0x17D4} User xxxxxx not started

    and then next tries I can find the same error reported above (OpenMsgStore (0x80040107) failed).

    Thanks

    Glauco Marini
    Last edited by glaucom; 12-14-2011 at 07:39 AM. Reason: error

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