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Thread: Users not Syncing on BESx 5.0.3 and ZCS 7.1.4

  1. #1
    Join Date
    Jan 2010
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    Default Users not Syncing on BESx 5.0.3 and ZCS 7.1.4

    Hi all,

    I just set up BESx (5.0.3) with the ZCB to my Zimbra Server (7.1.4). After al lot of attempts the BES is now communicating with my ZCS. But I have the feeling that there is something wrong. There are several users that have Mobile Syncronisation activated but I can't see the users in the BlackBerry Webconsole.

    The log of the ZBC also shows that there was a syncronisation of the users, but still no users in the BES.


    As far as i understood from other Threads, the following error is not a problem (I set the mail port to both by the way)
    Code:
    28-03-2012 19:27:11.413 [4260]: Zimbra::Rpc::Connection::IsSSLError. [12002] is not an SSL mismatch code.
    28-03-2012 19:27:11.413 [4260]: *13* ERROR: Zimbra::Rpc::Connection::SendRequest - failed on WinHttpReceiveResponse(...), Error Code: 12002
    28-03-2012 19:27:11.920 [4260]: Zimbra::Store::CWaitRequest::WaitRequestThread. RPC Exception - SendRequest failed with Error 0x2ee2. Desc The request has timed out.
    28-03-2012 19:27:11.921 [4260]: Zimbra::Store::CWaitRequest::WaitRequestThread. TIMEOUT exception, because no accounts signalled, this is normal and reissuing request.
    28-03-2012 19:27:11.921 [4260]: Zimbra::Store::CWaitRequest::WaitRequestThread. going to retry wait set request, nothing to process. this is not necesarily an error.
    28-03-2012 19:27:16.921 [4260]: Zimbra::Store::CWaitRequest::WaitRequestThread. generating wait set request - id: WaitSet-06628720-def7-423b-838f-0336a1304911, seq: 2
    28-03-2012 19:27:16.921 [4260]: Zimbra::Store::CWaitRequest::WaitRequestThread. looking to add/delete accounts from the wait set request.
    But what about this? (i am getting this for all entries in the GAL)
    Code:
    28-03-2012 19:39:58.206 [6988]: Zimbra::Mapi::WrapSaveChanges. (00000000de89fdf2bee9234d93b3cff201ac0ff744002000) ++++++++++++++++++++++++++++++++
    28-03-2012 19:39:58.206 [6988]: Zimbra::Mapi::WrapSaveChanges. (00000000de89fdf2bee9234d93b3cff201ac0ff744002000) interface address: 4bcac60
    28-03-2012 19:39:58.206 [6988]: Zimbra::Mapi::WrapSaveChanges. (00000000de89fdf2bee9234d93b3cff201ac0ff744002000) message class: IPM.Contact
    28-03-2012 19:39:58.206 [6988]: Zimbra::Mapi::WrapSaveChanges. (00000000de89fdf2bee9234d93b3cff201ac0ff744002000) PR_DISPLAY_NAME: admin
    28-03-2012 19:39:58.206 [6988]: Zimbra::Mapi::WrapSaveChanges. (00000000de89fdf2bee9234d93b3cff201ac0ff744002000) PR_SUBJECT: admin
    28-03-2012 19:39:58.206 [6988]: Zimbra::Mapi::WrapSaveChanges. (00000000de89fdf2bee9234d93b3cff201ac0ff744002000) cannot dump the rest of the folder info due to lack of store pointer
    28-03-2012 19:39:58.206 [6988]: Zimbra::Mapi::WrapSaveChanges. (00000000de89fdf2bee9234d93b3cff201ac0ff744002000) ++++++++++++++++++++++++++++++++
    what logs do you need to help me?

    Thanks for any help in advance.

    Cheers

  2. #2
    Join Date
    Oct 2006
    Posts
    151
    Rep Power
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    Default

    did you get this resolved? our setup is only seeing AD users not the users provisioned on the ZImbra server.. its.. frustrating.

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