Results 1 to 2 of 2

Thread: Error in OpenMsgStore

  1. #1
    Join Date
    Aug 2012
    Rep Power

    Default Error in OpenMsgStore

    When I create a user on the Blackberry Administration Service, I get these errors in the event log:

    MailStoreExchange::GetFolderRedirectionProperties - Error in OpenMsgStore, result=0x80004005.
    MailStoreExchange::GetUserPrivateFolders - Error in OpenMsgStore, result=0x80004005.
    GetPersonalEmailFoldersForRedirection failed for User id=15
    MailStoreExchange::GetPersonalEmailFoldersForRedirection - GetFolderRedirectionProperties failed.
    The user is created and the handheld can be activated correctly, but the Inbox folder and its subfolders will not be forwarded to the device.

    I tried using MFCMAPI to erase the BlackberryHandheldInfo folder in the given mailbox (as I was instructed in blackberry forums), but I could not do that, MFCMAPI just quits unexpectedly. Any suggestions?

  2. #2
    Join Date
    Oct 2006
    Rep Power


    if you stop the bes controller service and open outlook is the account in there and sync'd correctly? is this a fresh wipe on the blackberry?

Similar Threads

  1. OpenMsgStore failed
    By timbooktwo in forum Zimbra Connector for BlackBerry
    Replies: 1
    Last Post: 08-12-2011, 01:36 AM
  2. Replies: 4
    Last Post: 04-06-2010, 01:02 PM
  3. Replies: 15
    Last Post: 12-02-2008, 04:05 PM
  4. Replies: 0
    Last Post: 08-20-2008, 08:24 AM
  5. Replies: 0
    Last Post: 01-25-2008, 08:05 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts