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Thread: "item cannot be displayed in the Reading Pane"

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  1. #1
    Join Date
    Mar 2007
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    Default "item cannot be displayed in the Reading Pane"

    This could be one of those random unsolved Outlook mysteries but I'll ask here. Every once in a while our users will get:
    "item cannot be displayed in the Reading Pane"

    ..and the reading pane is greyed out. I see plenty of matches from google, but no fixes, yet. I defiantly want to spend more time on this to figure out if this is:
    1) a random lame unsolved Outlook problem
    2) a fixable problem
    3) caused by the Outlook Connector
    4) a problem between Outlook and certain add-ins
    5) seemingly caused by the Outlook Connector but some sort of design flaw or limitation of Outlook

    At the moment, I'm guessing it's #1, #4 or #5, but I'm still searching for any definite fixes.

  2. #2
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    Default

    Yeah, it seems like it's a generic error.
    What version of Outlook are you using, and does it go away if you disable everything?

  3. #3
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    Default

    Also for the record, the problem survives:

    - a new zdb file
    - an outlook restart
    - a new windows profile
    - a windows magical reboot

    It also has been reported by a different user, one of which is send to limited user rights. And In both cases, it's not a certain message.

  4. #4
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    Had the same problem. I am using Microsoft Outlook Office 2007. I de-activated EMAIL PROTECTION on my anti virus and Outlook 2007 worked normally. Try it !

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