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Thread: Emails bouncing with "Error Text: 401,'null'"

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    Join Date
    Aug 2007
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    Default Emails bouncing with "Error Text: 401,'null'"

    The error mail contains in the body:

    Error: This message could not be sent.

    Subject: [THE SUBJECT]
    To: [the to person]
    CC: [the cc person]

    Note: File Upload Fault. Please contact your system administrator regarding maximum message and attachment sizes.

    Error Code: 401
    Error Text: 401,'null'
    <<...>>

    The zco.log contains:

    Code:
    12-11-2007 10:59:11.609 [2576]: TRACING => ProgressTask::ProgressTask this(0x3bea900)
    12-11-2007 10:59:11.609 [2576]: TRACING => Zimbra::Rpc::Connection::GetNewProgressTask - _pProgressTask(0x3bea900)
    12-11-2007 10:59:11.609 [2576]: *5* Enter Zimbra::Rpc::Connection::DoFileUpload ...
    12-11-2007 10:59:11.609 [2576]: *5* <<<<-------- HTTP stream Start (Request) ----------------------------------------------->>>>
    12-11-2007 10:59:11.609 [2576]: *5* AuthToken =
    12-11-2007 10:59:11.609 [2576]: *5* Url = /service/upload?fmt=raw
    12-11-2007 10:59:11.609 [2576]: *5* FilePreamble: (null)
    12-11-2007 10:59:11.609 [2576]: *5* Original file contents with length of 53686 bytes:
    12-11-2007 10:59:11.609 [2576]: *5* Enter Zimbra::Rpc::Rfc1876Helper::DoFileUpload ...
    12-11-2007 10:59:12.62 [2576]: *5* Rfc1876Helper::DoFileUpload - Done with read from file stream, total bytes to read: 53686, total bytes read: 53686
    12-11-2007 10:59:12.62 [2576]: *5* HTTP body:
    ----B-00=_NQHEB220$i40$S00aR00
    Content-Disposition: form-data; name="requestId"
    
    lsrpc32-client-id
    ----B-00=_NQHEB220$i40$S00aR00
    Content-Disposition: form-data; name="lslib32"; filename="lslib32.bin"
    Content-Type: application/octet-stream
    Content-Transfer-Encoding: binary
    
    [INSERT THE EMAIL HERE]
    
    12-11-2007 10:59:12.62 [2576]: *5*
    12-11-2007 10:59:12.625 [2576]: *5* DEBUG: Zimbra::Rpc::Connection::WriteToHttp, Byte written so far in current segment: 54006
    12-11-2007 10:59:12.625 [2576]: *5* Rfc1876Helper::DoFileUpload - Done with written to Http, total bytes to write: 54006, total bytes written: 54006
    12-11-2007 10:59:12.625 [2576]: *5* HTTP Headers:
    12-11-2007 10:59:12.625 [2576]: POST /service/upload?fmt=raw HTTP/1.1
    Cookie: ZM_AUTH_TOKEN=
    Content-Type: multipart/form-data; boundary=--B-00=_NQHEB220$i40$S00aR00
    User-Agent: Zimbra-ZCO/5.0.306 (5.1.2600 Service Pack 2; en-US)
    Host: zimbra.steeprockinc.com
    Content-Length: 54006
    Connection: Keep-Alive
    Cache-Control: no-cache
    Pragma: no-cache
    12-11-2007 10:59:12.625 [2576]: *5* Exit Zimbra::Rpc::Rfc1876Helper::DoFileUpload ...
    12-11-2007 10:59:12.625 [2576]: *5* <<<<-------- HTTP stream End (Request) ----------------------------------------------->>>>
    12-11-2007 10:59:12.625 [2576]: *5* <<<<-------- HTTP stream Start (Response) ----------------------------------------------->>>>
    12-11-2007 10:59:12.625 [2576]: *5* DEBUG: in Zimbra::Rpc::Connection::ReadResponseFully - content-length in http response header: 12
    12-11-2007 10:59:12.625 [2576]: *5* HTTP Headers:
    12-11-2007 10:59:12.625 [2576]: HTTP/1.1 200 OK
    Server: Apache-Coyote/1.1
    Content-Type: text/html;charset=ISO-8859-1
    Content-Length: 12
    Date: Mon, 12 Nov 2007 15:59:18 GMT
    12-11-2007 10:59:12.625 [2576]: *5* HTTP body:
    401,'null'
    
    12-11-2007 10:59:12.625 [2576]: *5*
    12-11-2007 10:59:12.625 [2576]: *5* DEBUG: in Zimbra::Rpc::Connection::ReadResponseFully - Total bytes read from wire: 12
    12-11-2007 10:59:12.625 [2576]: *5* <<<<-------- HTTP stream End (Response) ----------------------------------------------->>>>
    12-11-2007 10:59:12.625 [2576]: *5* Exit Zimbra::Rpc::Connection::DoFileUpload ...
    12-11-2007 10:59:12.640 [2576]: ERROR: in Zimbra::Rpc::ZimbraConnection::DoFileUpload - no server token returned, error status: 401
    12-11-2007 10:59:12.656 [2576]: ZimbraXPLogon::SubmitMessage: FileUploadFaultException => status code: '401', error text: '401,'null'
    '
    Another send in the same log file has

    Cookie: ZM_AUTH_TOKEN=0_HEXSTRING_HEXSTRING

    in its version of the above transaction.

    ZCO is ZimbraOlkConnector-4.5.6_GA_1023_4.5.288.msi and the zimbra server is 4.5.5 (at least that's what searching for version in the help in the webmail UI tells me).
    Last edited by sholden; 11-12-2007 at 10:35 AM.

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