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Thread: Unable to Display the Folder. Vista, Outlook 2003

  1. #1
    Join Date
    Jan 2008
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    Default Unable to Display the Folder. Vista, Outlook 2003

    I have loaded the connector successfully but when I syncronize the email with the server, it says "Unable to Display the Folder" when I click on any of the folders.

    I am using outlook 2003 with Windows Vista.
    The UAC is disabled.

    I tried creating a new outlook profile and it has the same problem.

    Any suggestions? Thanks

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
    Join Date
    Sep 2005
    Vannes, France
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    Which release of Zimbra are you using?


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    Join Date
    Mar 2008
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    Default same here

    I'm seeing the same issue...

    windows xp sp 2

    office 2007 professional

    ZCS connector for outlook version 5.0.2471.2

    randomly when i try to access a folder i will get the error message "CANNOT DISPLAY THE FOLDER. AN UNEXPECTED ERROR HAS OCCURED"

    i can always click back on the INBOX and see my messages there, but if i click back on ANY folder, i get the same error message... then a few minutes later, i can get to every folder no problem.

  4. #4
    Join Date
    May 2006
    Rep Power


    Both of you - welcome to the forums,

    Could you please examine/attach some ZCO log sections?
    Outlook Troubleshooting Options - Zimbra :: Wiki

    It might be the elusive Bug 17384 - "Cannot display the folder" error when viewing Sent folder if you wish to attach some logs there.

    Driventechnology, it would be also good to know your connector version - also let us know if you made a support ticket on this so we can follow along easier.
    Last edited by mmorse; 03-26-2008 at 10:28 PM.

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