Another disappointed potential client
We too were disappointed that the Outlook connector will not be available for Outlook 2000. We love the Zimbra web client; it does appear to be best of breed. But we need as much Outlook/Exchange functionality as possible.
Like many other current users of Exchange, we are looking to break the bonds. But we are moving from 5.5 and looking for a cost effective, open source solution. Upgrading to Outlook 2003 would cost us more than the server component. In my humble opinion, Outlook 2000 should have been the first version developed to connect. As Dave Wilson pointed out, If we had the latest and greatest version of Outlook in a corporate environment, why would we consider anything but Exchange?
It also seems that any organization smaller than 500 users will pay a premium for a high level of support, per user cost going from $28 to $88/year at the 50 user level. (Small business license +$3000 for the same level of support as a 500 user install) And this is an ongoing annual requirement. Too rich for our blood.
The scale has tilted in the direction of Scalix for us. (no pun intended). We will pay a little more up front, but ongoing support/upgrades will be a mere $600 ($12/user)for patches, upgrades, updates and training. There is a per incident fee for support, but it appears to be less than Zimbra's per incident rate(not sure; still investigating)
Best of luck to you folks; you have a good product with great potential, but it is not the best fit for us at present.
Jon D. Carson